Continuous Improvement Consultant

Introduction

Bring your passion for innovation and improvement to Wisconsin's Enterprise Continuous Improvement Program! Grow your career and improve state services as a Continuous Improvement Consultant with the Department of Administration!

This position is located at the Department of Administration State Office Building, 101 East Wilson Street, Madison, WI. This position currently has the flexibility to work remotely. Additional time in the office may be required depending on training and operational needs. Remote work flexibility will be discussed in more detail during the interview process.

We offer a competitive benefits package featuring:

• Substantial leave time including at least 3.5 weeks of paid leave time to start, 9 paid holidays, and 130 hours of sick time that roll over each year.
• Excellent and affordable health, vision, and dental benefits (health plan options start at just $39/month for single plans and $97/month for family plans after two months of employment)
• An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan
• Well Wisconsin Wellness Program
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being
• Use this Total Rewards Calculator to see the total value of our competitive benefits package!

Join an organization that strives to exceed customer expectations by delivering efficient, high-quality state government services. The Department of Administration (DOA) provides direct services to state agency customers and designs and leads initiatives to make government more innovative and cost-effective. Working at DOA offers you the opportunity to make an impact on the quality of life in Wisconsin.

Diversity, Equity, Inclusion, and Belonging are core values at DOA that guide how we build our teams, develop our leaders, and create a culture that empowers everyone to be their authentic selves. We believe that when employees are respected and valued for who they are and are accountable for demonstrating that respect to others; it drives greater engagement and collaboration, ignites creativity and innovation, and fosters connection between teams and those we serve.

This recruitment may be used to fill similar vacancies in the next 6 months.

Position Summary

This position will provide expert-level consulting and project management on improvement efforts across DOA and other state agencies. This position will maintain the centralized improvement database. It will also provide support, guidance, and facilitation of the CI program's training and development activities, including establishing strategies, processes, and policies to execute the goals of the program.

The overall management of this position includes tracking and monitoring the development, maintenance, and implementation of department and division continuous improvement, as well as providing support, guidance, and consulting services to increase successful implementation of improvement initiatives. The position will function with a high degree of independence and decision-making, ensuring transparency in reporting improvement outcomes to leadership teams. Additionally, this position will develop and update policies and standards, methodology, plan formats, exercise plans, and evaluation criteria. Further, this position will establish, manage, and provide analysis for the use of performance measures to monitor progress and evaluate plans and exercises as well as make decisions.

For more information, please view the complete position description.

Salary Information

Starting hourly rate for the Program and Policy Analyst - Advanced position (schedule/range 07-03) will be $34.00 per hour - $40.00 per hour ($70,720 - $83,200 annually) depending on qualifications and experience. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan. A 12-month probationary period is required.

Job Details

Due to the nature of the position, DOA will conduct background checks on applicants prior to selection. DOA does not sponsor work visas. All persons hired will be required to verify identity and eligibility to work in the United States, and to complete the required employment eligibility form.

Qualifications

Minimally qualified applicants will have experience with each of the following:

• Applying continuous improvement principles and methods (e.g., Lean, DMAIC, PDSA, or other improvement steps) in a consulting or project management role.
• Developing or supporting improvement projects across multiple teams or divisions, involving project management, staff coordination, and monitoring results.
• Providing guidance on performance measures or data analysis to monitor progress and evaluate continuous improvement initiatives.

In addition, well-qualified applicants will have experience with one or more of the following:

• Leading large-scale, cross-agency improvement initiatives in the public sector or similar complex environments.
• Developing and managing a central improvement database, including data standardization and visualization for tracking performance measures
• Providing expert-level consulting to leadership and project teams on continuous improvement initiatives, guiding improvement strategies, performance measures, and data-driven decision-making.

How To Apply

Apply online! To apply, click "Apply for Job" to start the application process. Then, you will access your existing account or to create a new account if you don't have an account. Once you are logged in, click "Apply for Job." Follow the steps outlined in the application process and submit your application. Please visit the Frequently Asked Questions section for general wisc.jobs user information and technical assistance.

Your letter of qualifications and resume are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. Please review instructions on developing your resume and letter of qualifications. Your cover letter is limited to a maximum of two (2) typed pages, single-spaced, no smaller than 10-point font, with 1-inch margins. Resumes should be limited to no more than two (2) pages (no format requirements). Pages more than the specified limits may not be evaluated.

Submitted materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the hiring process for available vacancies.

Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application process as described above by the stated deadline.

The State of Wisconsin is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce. Veterans, women, people of color, LGBTQIA+, and people with disabilities are encouraged to apply. We provide reasonable accommodations to qualified applicants and employees with disabilities.

If you are a veteran with a 30% or greater service-related disability, please send a cover letter, resume, DD-214, and documentation of your service-connected disability rating (dated within 12 months) to the contact listed below.

Questions can be directed to Nathan Draeger at or .

Deadline to Apply

Application materials are due by 11:59pm on October 7, 2024.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.