Quality Safety Manager

ESSENTIAL FUNCTIONS

Quality Management System (QMS):

• Develop, implement, and maintain the Quality Management System in compliance with ISO 9001 and other relevant standards including customer requirements or industry standards
• Ensure that the QMS is effectively integrated into all operational processes.

Quality Assurance:

• Oversee the quality assurance activities, including inspections, audits, and testing of raw materials, in-process materials, and finished products.
• Develop and implement quality control plans, procedures, and standards

Continuous Improvement:

• Lead continuous improvement initiatives to enhance product quality and operational efficiency.
• Implement Lean and Six Sigma methodologies to identify and eliminate waste and reduce variability.

Training and Development:

• Train and mentor quality staff on quality standards, procedures, and best practices.
• Ensure that all employees are aware of quality requirements and objectives.

Customer Focus:

• Act as the primary point of contact for quality-related customer concerns and complaints.
• Develop corrective and preventive actions to address customer feedback and improve customer satisfaction.

Regulatory Compliance:

• Ensure compliance with all applicable regulatory requirements and industry standards.
• Stay updated with changes in regulations and standards affecting the manufacturing industry.

Documentation and Reporting:

• Maintain accurate and up-to-date quality documentation, including records of inspections, audits, and test results.
• Prepare and present quality reports to senior management.

Supplier Quality Management:

• Collaborate with suppliers to ensure the quality of incoming materials.
• Conduct supplier audits and assessments to verify compliance with quality standards.

Other Requirements

• In-depth knowledge of quality management systems, standards, and methodologies (e.g., ISO 9001, Lean, Six Sigma).
• Strong analytical and problem-solving skills.
• Excellent communication and leadership abilities.
• Proficiency in quality management software and tools.
• Familiar with ERP systems and proficient with Microsoft office packages (excel, word, PowerPoint etc.)