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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Senior Desktop Support Specialist

Salary undisclosed

Apply on

Dice

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Job Description

Job Description
Salary:

We are an award-winning, global provider of business and technology consulting services. This has been amplified through our industry-leading partnerships with Microsoft, HP, Cisco and Facebook Workplace.

Position Summary:

Because of our commitment to customer satisfaction, Bridgehead IT has grown into an industry leader. We re searching for Field Services Technician with the right skills to join our team and help take our customer-focused services to new heights. Qualified candidates will be responsible for providing first level Service Desk support services to all users which requires familiarity with the supported applications, technical expertise in the areas of hardware and software. Functional knowledge of Windows Based programs, MS Office Suite, VPN / Remote Access, printers, networking technology, and internet web browsers.

Key Responsibilities:

  • Self-motivated, detail oriented, independent worker with experience in handling a high volume, multi-task workload and able to successfully drive closure and resolution.
  • Excellent communication, customer service, time management, conflict resolution, and problem determination/resolution skills are a must.
  • Capable of supporting a wide range of hardware and internal/external software through various organizations within the company.
  • Follow established and documented policies and standard operating procedures such as scripts and templates.
  • Utilize standard technology such as telephone, e-mail, and web browsers to perform job duties.
  • Ability to interact with team members and management at all levels.
  • Familiar with Service Desk support methodology.
  • Must be able to work in a fast pace & stressful environment.
  • Develop comprehensive documentation that meets organizational standards

Skills and Qualifications:

  • MacOS/iOS knowledge a plus
  • Windows-based programs
  • Microsoft Office Suite
  • Remote Access

Education & Experience Requirements:

  • AA/AS Degree in Computer Science, MIS, or related field/equivalent experience preferred
  • Relevant technical certifications preferred
  • 5+ years of experience in IT customer support

Job Requirements - To be discussed in interview:

  • Some after hours work required

Bridgehead IT is proud to be an equal opportunity workplace and is an affirmative action employer.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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