Senior Client Operations Engineer ID18999

This is a remote position and we are hiring candidates from the whole country.

AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.

If you like a challenging environment where you re working with the best and are encouraged to learn and experiment every day, there s no better place - guaranteed! :)

What you will do

• Collaborate with our solution delivery teams and customers to understand their infrastructure requirements and develop solutions to meet those needs;
  

• Design, deploy, and maintain cloud environments to ensure high availability and reliability;
  

• Work with databases like MySQL, PostgreSQL, MongoDB, and MS SQL to ensure efficient and reliable data storage in the cloud;
  

• Use infrastructure as code tools to automate cloud deployments;
  

• Monitor cloud environments to ensure performance, cost efficiency, and security;
  

• Use a structured troubleshooting approach to identify and resolve cloud-related issues;
  

• Develop and maintain Kubernetes environments to support application deployments;
  

• Troubleshoot and configure network settings in cloud environments to ensure optimal performance and security;
  

• Collaborate with development teams to ensure seamless application deployment and integration in the cloud;
  

• Communicate effectively with customers and team members to ensure cloud requirements are met;
  

• Part of the on-call rotation team.
  

Must haves

• Azure experience, preferably certified (5+ years of experience);
  

• Experience with infrastructure as code tools (e.g., Terraform, CloudFormation);
  

• Experience with container orchestration, preferably Kubernetes;
  

• Client-facing experience in deployments/ installations;
  

• Excellent English and communication skills;
  

• The candidate must travel for a device pickup and occasionally travel to one of TeamViewer s offices. An easily accessible TeamViewer location is preferred (Portugal, Poland);
  

• Upper-intermediate English level.
  

Nice to haves

• Proficiency in AWS and Google Cloud platforms;
  

• Bachelor s degree in Computer Science, Information Technology, or a related field;
  

• Strong proficiency with Linux and Windows Server administration;
  

• Strong proficiency with bash and PowerShell scripting;
  

• Experience with creating Terraform Bundles;
  

• Experience deploying within an Airgap environment;
  

• Familiarity with databases like MySQL, PostgreSQL, MongoDB, and MS SQL;
  

• Experience with deploying and troubleshooting a microservice-based application. (Container registry, helm charts, image manipulation, and debugging pods);
  

• Familiarity with cloud security best practices;
  

• Experience troubleshooting and configuring network settings in cloud platforms;
  

• Strong analytical and problem-solving skills;
  

• Flexible hours but able to work a set schedule;
  

• Ability to work independently and as part of a team.
  

• Professional growth
  

Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps

• Competitive compensation
  

We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities

• A selection of exciting projects
  

Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands

• Flextime
  

Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office whatever makes you the happiest and most productive.