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Network Engineer, Voice Focus - Technology Services

Salary undisclosed

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Job Description

Job Description
Description
Job Type
  • Full-time, non-supervisory.
  • Some travel is required.
  • On-call duties may be required.
  • Applicant must be authorized to work in the U.S. and not require sponsorship.
For contract opportunities:
  • This is a remote position within the United States.

Key Responsibilities
  • Primary responsibilities will include designing, implementing, and supporting telco voice service solutions, including premise-based and cloud-based solutions from Alianza, Metaswitch, Ribbon, Sinch, and TelcoBridges, among others.
  • Lead/manage projects of varying complexity, which may be cross-departmental.
  • Performing system upgrades and subscriber migrations.
  • Directly working with clients to troubleshoot issues in existing systems.
  • Documenting and diagramming networks, relevant processes, and troubleshooting steps.
  • Communicating technical concepts clearly and understandably.
  • Keeping up with industry developments, new technologies, and best practices.
  • Improving knowledge and expertise through independent research, practice, and industry-accepted certifications.
  • THIS IS A ON CALL AS NEEDED ROLE

Qualifications, Education & Experience
  • A strong understanding of telco voice principles is a must.
  • Proficiency with both TDM and SIP/VoIP technologies is a must.
  • Understanding networking concepts and IP networks is a must.
  • Hands-on experience with voice equipment from vendors such as Genband/Ribbon, Metaswitch, TelcoBridges, and related management systems is a must.
  • Hands-on experience with session border controllers.
  • Understanding of DC power systems.
  • Understanding of safety practices in a central office environment.
  • Proficiency with Windows-based computers and the Office product suite is a must.
  • Good oral and written communication is a must.
  • Ability to work as part of a team is a must.
  • Excellent problem-solving skills is a must.
  • Ability to work on multiple projects is a must.
  • Attention to detail and good judgment are a must.
  • Desire to learn and apply what you learn immediately is a must.
  • Experience with IP network equipment is a plus.
  • Experience with telco access network equipment is a plus.
  • IP network certifications are a plus.

Education and Experience
  • Minimum four (4) years of experience designing, implementing, and supporting telco voice systems.
  • Computer/Management Information Systems, Engineering, Computer Science, or similar bachelor s degrees.

Benefits
At JSI, you will have a rewarding and challenging career on every level of the organization. JSI is committed to providing our employees with the following:
  • Professional growth and development opportunities.
  • A diverse, dynamic, and stimulating work environment.
  • Educational opportunities.
  • A competitive salary and benefits package.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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