Solar Service Engineer
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Job Description
Job description
GoodWe, founded in 2010, is one of the top 5 leading global solar inverter and battery storage manufacturers. Our team at GoodWe USA Inc. is growing quickly and we need support in service and after sales. This is a unique opportunity to enter the quickly growing renewable energy segment.
Job Purpose: Responsible for analyzing failures, both hardware and software remotely and in installs. Focus area will be residential at the beginning, later expanded to C&I. Formulate technical issues and communicate with R&D colleagues in hq. This is mostly in inward facing role. The candidate will provide technical support in the North American market. The work environment is 5 days in office, and the candidate is based in the Denver area. Travel expected to be 10-20%.
Responsibilities
- Service and support on solar inverters and battery energy storage systems.
- Conduct testing in laboratory and installations.
- Conduct beta testing in close collaboration with R&D during last product development stage.
- Design and plan test and test procedures to verify product and system capabilities.
- Solve technical escalations, analyze problems and describe them.
- Perform firmware upgrades on different subcomponents.
- Reporting.
- Write and define engineering change requests.
Qualifications
- At least a B.S. degree in Electrical Engineering.
- Excellent English communication skills. Speaks Mandarin.
- Good MS Office skills, in particular EXCEL MS.
- Hands-on experience with board design and testing and interest in lab work.
- Desired is training (college classes) in power electronics, understanding fundamentals of IGBT.
- Above average analytical skills, interest in fast paced environment.
- Communicates well and ability to articulate complex technical content.
Personal attributes
- Communication skills.
- Self-starter.
- Strong hands-on skills.
- Problem solver
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
- Life Insurance
Experience level:
- Graduated student. Interns are welcome.
Schedule:
- Monday to Friday
Work setting:
- Office
Ability to commute/relocate:
- Aurora, CO 80011: Reliably commute (required).
Experience:
- Programmable logic controllers (Preferred)
- Power Electronics (Preferred)
Willingness to travel:
- 10-20% (Required)
Work Location: Aurora, CO 80010