Rightnow ( Oracle Service Cloud)
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Job Description
Rightnow ( Oracle Service Cloud) Position
San Jose, CA Completely Onsite role
Job Details
Should have minimum 5-7 years of experience
Have at least worked on 3 Oracle Service Cloud (RightNow) implementation project
Must have worked on Customer Portal, Customer Script, BUI Extensions
Should have good understanding of connectPHP and REST APIs
Should have experience in Integrating with other applications
Knowledge on modules like CPM, Business Rules, Workspaces/Work Flows, Analytics (Reporting) is desired
Good to have experience with Chat module
Should have worked on Knowledge Base configuration
Good hold on JavaScript is required