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Jobs or company...
T

Senior Marketing Account Manager [REMOTE - US]

Salary undisclosed

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Dice

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

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Job Description

Job Description
Description
Please note: We are currently unable to hire in California and New York at this time.

Theo is a fast-growing performance media agency headquartered in Portland, Oregon. We help local and national brands across a wide range of industries advance their marketing practices through methodical, creative, and technology-driven marketing activations.

Key Responsibilities
  • Manage key client accounts and develop strong client relationships built around proactive insight sharing, project management and scope management.
  • Take ownership of client relationships act as the main point of contact, respond in a timely fashion and ensure clients are aware of relevant project updates.
  • Manage client satisfaction with account leads and agency partners. Identify any potential issues and ensure expectations are clear, realistic, and communicated.
  • Lead weekly client status meetings.
  • Act as a liaison between clients and the agency; communicate client expectations and make sure they are defined and documented to internal teams.
  • Understand agency services and key responsibilities for each cross-functional team member.
  • Lead internal team huddles to ensure timelines and deliverables are being met and ensure client deliverables are tracked in agency PM software. Oversee all existing project deliverables.
  • Work with internal teams to create and manage campaign timelines with clear milestones and deliverables.
  • Understand client business and marketing objectives and ensure the client's needs and requirements are represented during strategy and planning formation.
  • Work with Analyst and Digital Media teams to keep track of high-level performance insights and ensure the client is made aware of the goal and budget pacing highlights/issues.
  • Collaborate with media, UX, SEO, content and analytics teams to develop a data-driven strategy to help clients meet their business objectives.
  • Understand and manage client scope and billing process.
  • Work with agency leadership to scope new projects, create project/campaign briefs and put together client proposals.

Skills, Knowledge and Expertise
  • 2-4 years of professional, account management experience in a marketing-related industry, preferably at an agency.
  • Ability to understand the dynamics of a client s business and the sector in which it operates.
  • Strong organizational and time-management skills
  • Strategic, problem-solving and the ability to manage deadlines
  • Excellent communication skills
  • Management experience is a plus
  • Ability to interface with c-suite and executive clients

Benefits
  • Healthcare, Dental & Vision Insurance, Theo covers 75%
  • Matching 401K - 100% up to 4%
  • Unlimited PTO
  • Maternity/Paternity benefits
  • Remote work support
  • Complementary supplemental insurance
  • Unlimited volunteer time
  • Charity matching

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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