IT Change Manager / Architect

This position is Florida-Remote

IT Change Manager / Architect

Job Description Summary:

Under the direction of IT Infrastructure leadership, the IT Change Manager / Architect position is responsible for the management of the assigned I.T. responsibilities as well as the administration and management of critical business, platform, and clinical software applications used at Florida Cancer Specialists for day-to-day operations. This individual will become a change agent within the IT group to bring change management governance to the Organization, drives our corporate infrastructure architecture towards defined goals, and ensures that FCS is equipped and ready for disasters and has a tested and verified disaster recovery plan.

Position Qualifications/Requirements

Education:

• Bachelor s Degree or relevant certifications/experience in Information technology or related field

Previous Experience:

• (7) Seven years experience in IT with increasing responsibility
• (2) Two years of direct leadership experience.
• Professional healthcare experience and/or clinical oncology experience preferred.
• Experience with Electronic Medical Records/Electronic Health Records (EMR/EHR), Medical Billing (Centricity or similar), Aria, SCC Soft, or similar medical, radiology, radiation, and laboratory systems a plus.
• ITIL certifications preferred.
• Experience with Fresh Service preferred.
• History of administration of software applications as well as cloud hosted applications.
• Track record of following through on commitments.

Core Capabilities:

• Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.
• Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
• Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.
• Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
• Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development.
• Self-motivated and self-starter with ability to work independently with limited supervision.
• Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
• Leadership and Mentoring: Effectively lead and facilitate group discussions, coach, mentor, motivate, and engage others to align to a common goal. Ability to effectively lead projects from inception through implementation and assessment.
• Human Resources Management: Effectively hire, coach and support staff develop, as applicable, as well as manage resources, performance and employee relations, and supervise within established policies, procedures and legislation.
• Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook required.
• Proficiency in SharePoint Online and OneDrive required.
• Proficiency in MS Teams required.
• Proficiency in Power Apps and Power Automate preferred.

Standard Core Workdays/Hours:

• Monday to Friday 8:00 AM 5:00 PM
• After hours and weekend support may be required as needed

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