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Technical Support (ERP/ CRM/CPQ/ Billing / RevOps)

Salary undisclosed

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  • Lead and manage a team of technical support representatives, including hiring, training, coaching, and performance management.
  • Develop and implement effective strategies, policies, and procedures to ensure efficient and high-quality technical support services.
  • 8-10 years in IT industry, 2-4 years in customer service / success / technical support role
  • Deep understanding of any leading ERP/ CRM/CPQ/ Billing / RevOps Platform is a MUST
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