Remote Assistant Office Manager | WFH

Job Overview

We are on the lookout for a proactive and organized individual to fill the role of Assistant Office Manager. This remote position is an excellent opportunity for someone eager to contribute to the efficient functioning of our office while providing exceptional support to our team in Newport News and Hampton.

Key Responsibilities

• Organize and coordinate various company events, meetings, and conferences.
• Supervise and allocate tasks to administrative personnel as required.
• Create and maintain an effective filing system to ensure easy access to important records.
• Manage the onboarding process for new team members and oversee the office budget.
• Arrange travel logistics and accommodations as necessary.
• Address incoming correspondence, customer complaints, and inquiries with professionalism.
• Provide administrative support, including answering phones, sorting mail, and document preparation.
• Oversee the interview process for new applicants and ensure proper onboarding and payroll management in compliance with HR standards.
• Take the lead in resolving customer complaints and propose policy enhancements to achieve 100% customer satisfaction.
• Optimize company systems for efficient access and assist in integrating new employees into these systems.
• Maintain office supply inventory, conducting regular checks and managing office requisites.
• Analyze and prepare reports to aid managerial decision-making aimed at operational efficiency and profitability.
• Handle phone inquiries and schedule appointments, while providing accurate service estimates.
• Build networks with local businesses and real estate agents to promote our services.
  
  

Required Skills

• Exceptional communication skills and a personable approach.
• Strong organizational capabilities.
• Proficiency in office management software and digital systems.
• Ability to effectively manage customer inquiries and resolve complaints.
  
  

Qualifications

• High school diploma or equivalent is required; an Associate degree is preferred.
• A minimum of one year of experience in office management is preferred.
  
  

Career Growth Opportunities

Joining our team offers not only a chance to advance your career but also to enhance your professional network within a supportive environment that values collaboration and excellence.

Company Culture And Values

As a reputable local moving company in Virginia, we pride ourselves on delivering outstanding moving experiences and achieving 100% customer satisfaction. Our workplace ethos centers around respect, care, and support for all team members.

Compensation And Benefits

• Flexible work schedules and remote working options.
• Competitive hourly pay with opportunities for commissions.
• Profit-sharing initiatives and additional benefits.
  
  

Employment Type: Other