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Business Analyst 2

Salary undisclosed

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The main function of a Business Analyst is to perform the analysis, design, implementation, modification, and daily functional support of all applications. The End-to-End Member Experience Transformation Governance team manages strategic metrics, benefit analysis, forecasting, and alignment of new initiatives with multi-year and enterprise strategies. Responsibilities include data governance, strategic planning support, tool management, and establishing processes within the Member Experience value stream. The team also oversees structural and compliance changes during tool and process adoption. The Business Analyst, Consultant, reporting to the Strategic Planning and Performance Principal, will help coordinate the quarterly roadmap Objectives and Key Results (OKRs), document metric definitions, and promote best practices across the transformation office. The role involves strengthening the Program Governance Community of Practice by implementing standard processes, controls, and dashboards to ensure traceability between strategy and execution. Required Skills (top 3 non-negotiables ): Preferred Skills (nice to have) 1. Agile Experience - 3 Years minimum 1. Expertise in analytics, data visualization specifically in Tableau 2. Expertise in analytics, data visualization - 2 Years minimum 2. 3. Jira Experience - 3 Years minimum 3.
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