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Jobs or company...

Business Analyst 5 (Hybrid)

  • Full Time, onsite
  • DP Professionals Inc
  • On Site Hybrid, United States of America
Salary undisclosed

Apply on

Dice
Original
Simplified
DPP is seeking a Business Analyst 5 for an opportunity in Lansing, Michigan.

Work arrangement:
  • Hybrid, onsite 2 days per week
  • W2 position; 12 months with possibility of extension
Position description:
  • Receive, process, present data, and information regarding our weekly Service Requests (Infrastructure Service Requests).
  • Responsible for gathering business and technical requirements during the client kick off meetings.
  • Consult SMEs (Subject Matter Experts) on tasks required to complete integrated projects for all Telecommunication services, such as, WAN, WLAN, MLAN, Security, Contact/Call Centers, Telephony, and Video.
  • Manage multiple projects based on Agency assignments.
Top skills:
  • Strong interpersonal skills
  • Strong knowledge of an enterprise wide network
  • Ability to communicate with managers and customers/clients
  • Candidates should be able to effectively utilize time
  • Candidates should be extremely organized
  • Clear and concise communication skills required.
Responsibilities:
  • Facilitate meetings with clients to gather requirements for all IT solutions and to identify impacted business processes and determine best process and IT solution integration.
  • Ability to obtain and report business and technical requirements
  • Facilitate review sessions to discuss projects
  • Excellent customer and communication service skills
  • Work with multiple network platforms, such as, WAN, MLAN, WLAN, Security, Voice, and Videoconferencing
  • Disseminate information effectively to all technical teams, customers, and technical managers
  • Understand a large (enterprise) and complex network environment
Required knowledge, skills, and abilities:
  • Bachelors Degree
  • Organization and Prioritization skills
  • Previous experience working with multiple agencies and/or vendors and/or departments in an enterprise environment
  • Minimum 3-5 years experience with Microsoft Project and Excel
  • Minimum 3-5 years experience with Remedy/Helix
  • Minimum 3-5 years working within a Telecommunications environment
  • Minimum 3-5 years experience in a large Enterprise setting
  • Minimum 3-5 years work experience with multiple network platforms
  • Minimum 3-5 years working with multiple network lines of service
  • Minimum 5+ years dealing with customers
  • Preferred
    • Minimum 2-3 years experience with DevOPs
    • Minimum 1-3 years experience with Clarity
Interested? Learn more:
Click the apply button or contact our recruiter Mason at to learn more about this position (#24-00680).

DPP offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with DPP.

Authorized US Worker - s and those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time. EOE/AA/V/D


Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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