Network Support Administrator

The Network Administrator for the Nashville International Airport's (BNA) network environment is responsible for maintaining and administering computer networks. Primary duties include maintenance of computer networks, hardware, software, and other related systems, performing disaster recovery operations, protecting data, software, and hardware from attacks. Works closely with network users in order to identify potential issues and fix existing problems.

Essential Duties

• Provides technical support of BNA's network environment by identifying network requirements, installing network components, maintaining upgrades and monitoring network performance.
• Plans and implements network security Software Defined (SD)-Access policies.
• Configure and maintain Cisco SD-Access and identity service engine (ISE) security policies.
• Maintains and updates local area network (LAN) and wide area network (WAN) documentation.
• Formulates, defines and designs network project scope and objectives based on business needs and a thorough understanding of systems and requirements.
• Identify, track, and manage upgrades to network assets and infrastructure; this includes associated switches, routers, firewalls, modems, fiber optic cables, wireless access points, network cables, and telephone infrastructure.
• Diagnoses and resolves issues with wired and wireless networks, and virtual local area network (VLANS).
• Running and analyzing sniffer traces with deep TCP/IP protocol understanding
• Serves as lead for review of design and implementation network projects. Resolves technical and/or operational network issues.
• Responds to unplanned events that adversely affect the network or computing environment.
• Sets up router, switch and server hardware access for users.
• Produces and analyzes equipment performance records to determine the need for repair or replacement.
• Determines hardware or software requirements related to systems and network changes.
• Investigates, recommends and installs enhancements and operating procedures that optimize network availability.
• Works with users to identify existing system problems.
• Audits and maintains network configuration for compliance with Payment Card Industry Data Security Standard (PCI DSS) regulatory controls.
• Evaluates network topology and establish plans for network resilience.
• Maintains regular and on-time attendance.
• Follows all safety regulations.
• Supports MNAA s commitment to its culture and values, including Respect, Integrity, Service and Excellence (RISE).
• Participate in an on-call rotation.
• Work after hours support as needed.
• Performs other duties as assigned.

Shift:

• 7:30 am-4 pm or 8:00 am - 5:00 pm with availability for response to emergency situations or support call-ins as required.

Qualifications

• Bachelor s degree preferred
• Class D Driver s License
• Minimum of 4- 7 year s experience
• Related experience. Strong understanding of network infrastructure and network hardware. Experience implementing, administering and troubleshooting network devices, including WAPs, routers, switches, and controllers. Deep knowledge of application transport, network infrastructure protocols, and experience with Cisco Software Defined (SD) - Access is highly desired.

Skills:

IP Networks, Cisco, Routing Protocols, TC/IP Protocol, LAN/WAN System Configuration, Data Security

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