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Business Analyst 5 experience with networking platforms - State of Michigan - Lansing, Hybrid Job

Salary undisclosed

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Justification: Provide presentations, reports, statistics, metrics, and analysis of services provided by Network Services

Short Description: Receive, process, present data, and information from our weekly Helix datasets which are provided from another I&O division.

Complete Description

  • Extrapolate datasets from Service Desk Support Team and prepare using appropriate algorithm tools
  • Ability to obtain and report data analysis of datasets
  • Facilitate meetings to discuss data analysis of workloads and projects
  • Excellent interpersonal skills

Skills, Experience And Education

Bachelors Degree, Required

Organization and Prioritization skills are Mandatory

Understanding CRISP-DM process model

Ability to follow the steps for a data mining project

  • Business Understanding
  • Data understanding
  • Data preparation
  • Modeling
  • Evaluation
  • Deployment

Communication and Interpersonal skills are Mandatory

Previous experience working with multiple agencies and/or vendors and/or departments in an enterprise environment are Required

Minimum 1-3 years experience with PBI, R, IBM SPSS, and/or Tableau

Minimum 3-5 years experience with Microsoft Project and Excel is Required

Minimum 2-3 Years Experience With DevOPs Is Preferred

Minimum 3-5 years experience with Remedy/Helix is Required

Minimum 3-5 years working within a Telecommunications environment is Preferred

Minimum 3-5 years experience in a large Enterprise setting is Required

Minimum 3-5 years work experience with multiple network platforms is Preferred

Minimum 3-5 years working with multiple network lines of service is Required

Minimum 5+ years dealing with customers is Required