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Sr. Account Manager (Japanese-Bilingual)

  • Full Time, onsite
  • Toyota Tsusho Systems US, Inc.
  • Plano, United States of America
Salary undisclosed

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Japanese-English bilingual Sr Account Manager to expand business for TTS-US with its most important clients in North America region.

The Sr Account Manager who works in this role will be responsible for obtaining and maintaining long[1]term key customers by comprehending their requirements. The Sr Account manager will be engaged in a variety of tasks including Sales, Business development, Account ownership, Project Management, Coordination, Relationship management, Negotiation, Vendor Management, Account Hunting, Account Farming/Mining.

Responsibilities:

  • Support creation and implementation of a strategy designed for the growth of the business
  • Business Development with Toyota and Toyota Group companies for TTS US IT services
  • Building Proposal for Key projects for Toyota and Toyota Group companies aligning it as per customer need
  • Scheduling Internal/External sync with stakeholders
  • Maintaining strong relations with Key personnel from Toyota
  • Acquiring a thorough understanding of Toyota needs and requirements for existing and new business services
  • Expanding the relationships and business portfolio with Toyota continuously proposing services and solutions that meet their objectives
  • Serve as the link of communication between Toyota, TTS internal teams and other region Stakeholders
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  • Prepare regular reports of progress and forecasts to internal and external stakeholders
  • Manage accounts from a sales relationship perspective and be responsible for end-to-end sales cycle
  • Vendor/Partner management for Joint delivery of Services to Toyota
  • Team expansion for technical project
  • Analyze financial statements, sales, and other reports and performance data to measure productivity and goal achievement and to determine areas in which improvements are required
  • Assist corporate department, company executives, and any other members including suggestions to expand all possible revenue opportunities or efficiency
  • Communicate strategy and results to stakeholders and team members
  • Build collaborative team environment
  • Ensure clarity around priorities and goals for all functional areas
  • Continue upskilling with cutting edge technology to engage customer stakeholders for new business/services

Attribute & Skills:

  • Excellent sense of ownership
  • Excellent oral, written communication skills, good presentation skills with focus on effective
  • information sharing with all stakeholders
  • Excellent organizational and good Interpersonal skills- Coordinate with multiple Stakeholder
  • Deadline driven & Self-motivated
  • Experience in MS Excel, MS Word, MS Powerpoint,
  • Prior account management/direct sales experience in IT company handling IT client
  • Excellent time management skills
  • Problem solving skills


Requirements

Qualifications:

  • Bachelor's Degree and a minimum of 4-12 years of professional experience in IT sales and/or business development and expansion
  • Japanese- English bilingual. With Strong English communication
  • IT sales knowledge and customer service
  • Bilingual (Japanese & English) Minimal to no supervision needed
  • Able to lead, learn, and support account managers and management and maintain positive working environment
  • Detail orientated and highly attentive to commitments and schedules
  • Ability to create, implement, and enforce standards and processes to others
  • Strong written and oral communication and presentation skills
  • Extensive experience with Microsoft Office tools (Excel, PowerPoint, SharePoint) and with web[1]based business applications
  • May handle confidential information and must exercise high level of integrity and discretion at all times
  • Must be reliable, on-time and able to complete tasks by target and maintain a professional work ethic & demeanor in all interactions

Other Duties:

  • Travel Needs: 20-25%, & occasionally working on Weekends if needed for some urgent projects/tasks
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice