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Product Engineering Writer II - ArcGIS Online

Salary undisclosed

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Overview

Bring your passion for creating engaging stories about mapping and analysis to a dynamic and influential team at Esri . The product engineering writing team is looking for an experienced, creative, and hard-working writer to create reference help documentation, blog articles, videos, guides, and tutorials about ArcGIS Online, Esri's premier cloud GIS system. In this role, you will work closely with teams across Esri to communicate and demonstrate best practices about web mapping, analysis, geospatial data, and other applied GIS workflows. We are looking for individuals who have a strong planning, problem-solving, and analytical mindset. Those who can translate complex ideas into clear and compelling messages within established deadlines are well-suited for this role.

Responsibilities

  • Write documentation in the ArcGIS help system about ArcGIS Online
  • Create blog articles, videos, guides, and tutorials for GIS practitioners that provide guidance, best practices, and applied workflows for web mapping, analysis, geospatial data, and more
  • Create innovative workflows for using ArcGIS Online in various communities, programs, and industries
  • Collaborate with development, product marketing, product management, documentation, sales, and other teams to provide learning resources about ArcGIS Online
  • Contribute to additional writing projects, for example, creating resources about metadata and editing the Esri GIS Dictionary


Requirements

  • Portfolio Submission: Writing samples of your recent work
  • 2 + years of professional writing experience related to ArcGIS Online or web GIS; ideally a blended background including technical and creative writing
  • Exposure to web-based content management systems to create and publish documents
  • Exceptional written and verbal communication skills
  • Ability to translate complex concepts into clear, concise, compelling content
  • Effective time management and organizational skills; work proactively and volunteer assistance without being asked and under tight turnaround
  • Demonstrated ability to thrive in an agile environment with a fluid mix of collaborative and independent work
  • Bachelor's degree in GIS, Geography, English, or related field
  • Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in Canada


Recommended Qualifications

  • Experience with ArcGIS
  • Master's degree in GIS, Geography, English, or related field

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About Esri

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life's best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri's Racial Equity and Social Justice initiatives, please visit our website here .

If you don't meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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