Rhapsody Integration Engineer

Required Rhapsody Certification

This position will be a part of the team responsible for supporting critical systems and environments used by Public Health and Lab, supporting activities associated with COVID19, and day-to-day operations.

Daily DUTIES:
The candidate will work closely with other members of the Systems Integration applications team and various programs within the Public Health Deputy Area. The candidate should be self-motivated, team-oriented, work under limited supervision, and respond to priority tasks. The candidate must be able to independently research and design processes, create specifications, develop, lead testing, perform code reviews, actively engage with the team and stakeholders, attend meetings, provide guidance, and respond promptly.

Participate in a team composed of DPH and solution implementation staff for Systems Integration related planning, design, configuration, and conversion / rewrite of existing processes, code, and functionality in/into the Rhapsody Environment. Will coordinate with assigned IT Section Manager and Team Lead on daily assignments / tasks. Will coordinate and collaborate with contract and vendor staff as well as existing DPH staff and other IT professionals working with the Office of Information Technology. Ensure assignments are completed accurately and on-time, assist with problem resolution, mitigate issues, provide solutions, communicate, and escalate as needed to management, and report progress to manager.

Will advise Staff on code conversions, route and configuration changes and enhancements, process improvements, software updates and maintenance. Work with vendors and staff on deliverables, troubleshooting and conversion of current processes to Rhapsody. Includes rewriting existing solutions in order to conform to best practices and updated coding standards and to improve efficiency, performance, and maintenance.

Specific duties and responsibilities will include but are not limited to the following:

• Monitor routes and production processing to ensure proper data flow and response times using Rhapsody UI and other tools
• Help to perform and automate daily maintenance processes
• Troubleshoot and resolve processing issues
• Correct and reprocess errors
• Advise on monitoring practices, thresholds, and notifications
• Support Rhapsody upgrades and new environment configuration
• Ensure maximum system uptime for critical components to ensure business continuity.
• Work with program area staff to perform gap analysis, gather and document functional requirements, and create necessary processes
• Perform complex programming functions, assistance, and technical advice including design architecture, configuration, writing, testing, and documentation to complex programming of agency computer systems as assigned.
• Ability to plan, organize, review, implement associated project milestones to completion.
• Create new and update existing Rhapsody routes to handle new data elements and formats creating the necessary output for upload into testing, lab, and surveillance systems as well as report to the CDC
• Modify, troubleshoot, review, and support lab instrument interfaces
• Assist with data migrations and database migration related code changes, testing, and validation
• Modernization of legacy computer systems/processes to Rhapsody routes and logic. Review existing code for rewrite into Rhapsody routes.
• Perform / participate in code reviews for authored, team written, and vendor suggested changes and implement reviewed changes into Production
• Advise the team on best practice and techniques. Mentor technical team on advanced topics.
• Assist the team, DPH staff, and vendors to on board providers and partners to utilize Rhapsody supported services like HL7 electronic lab reporting (ELR), electronic test orders and resulting (ETOR), electronic case reporting (eCR), and Interpartner data sharing.
• Prepare and maintain system documentation and architecture diagrams for processes assigned (new and existing).
• Modification / rewrite of existing processes and creation of new processes to be compliant with agency security requirements and following industry best standards

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.