Manager, Information Technology

Bridgeway is seeking a Manager, Information Technology to work in a fast-paced, results driven environment, collaborating with stakeholders across the organization. The Manager, Information Technology is responsible for overseeing the IT department's daily operations, ensuring that all technology systems and infrastructure are running efficiently. This role involves managing a team of IT professionals, coordinating technology projects, implementing and maintaining IT policies and systems, and supporting the security of the company's data. We are seeking a highly motivated individual who thrives in a highly productive team-centric environment. A successful Manager, Information Technology channels their innovative expertise while balancing business objectives, internal client needs, and team development. The ideal candidate will have a strong technical background, excellent leadership skills, and a strategic mindset to drive innovation and improve IT processes.

The is a remote position with preference given to East Coast candidates.

Responsibilities:

• Oversee the daily operations of the IT department, ensuring the stability and performance of IT systems.
• Develop and implement IT policies, procedures, and best practices.
• Control internal IT costs and manage resource allocation for various projects and customer support.
• Lead, mentor, and manage the IT team, including hiring, training, and performance evaluations.
• Provide daily work prioritization for the team to ensure operational excellence.
• Create IT KPIs and operating metrics and report out monthly to the CTO's leadership team.
• Foster a collaborative and high-performance team environment.
• Provide technical guidance and support to team members.
• Plan, coordinate, and execute IT projects, ensuring they are completed on time and within budget.
• Collaborate with other departments to identify and fulfill their technology needs.
• Collaborate with internal departments to define Enterprise System requirements and design integration solutions.
• Evaluate and implement new technologies and solutions to improve business processes.
• Support cybersecurity efforts led by Sr. Director, Information Security.
• Collaborate with security and platform teams to ensure security of all IT systems and data.
• Manage relationships with external vendors and service providers.
• Negotiate contracts and service agreements to ensure the best value and service.
• Develop and implement the IT strategy in alignment with the company's overall business objectives.
• Stay current with emerging technologies and industry trends and integrate relevant innovations into the company's IT infrastructure.

Qualifications:

• 5+ years of hands-on experience in IT or a related role, with a minimum of 2 years in people leadership.
• Proven experience in managing IT teams and projects.
• Strong knowledge of IT infrastructure, systems, and best practices.
• Excellent problem-solving skills and the ability to handle high-pressure situations.
• Experience in a SaaS or technology-driven company.
• Excellent communication and interpersonal skills.
• Expertise with Microsoft services such as Office 365, Entra ID, and Teams.
• Relevant certifications (e.g., PMP, ITIL, CISSP).
• Experience with and usage of Agile management methodologies, including Scrum or Kanban.
• Familiarity with cloud computing (AWS, Azure) and DevOps practices.
• Understanding of cybersecurity principles and practices.
• Bachelor's degree in Information Technology, Computer Science, or a related field.

Bridgeway is an Equal Opportunity Employer.

Bridgeway Benefit Technologies (Bridgeway) seeks job application information from candidates through the Bridgeway corporate website www.bridgewaybentech.com/careers and/or via email with addresses using only the @bridgewaybentech.com domain. In our recruiting practice, we do not extend job offers to candidates we have never spoken with on the phone or in-person. More information about our recruiting practices can be found at https://www.bridgewaybentech.com/careers-scam-alert