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  1. Go to Settings.
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  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

IT Infrastructure Platform Services Manager (VxRail)

Salary undisclosed

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Dice
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Simplified

Job Title: IT Infrastructure Platform Services Manager (VxRail)

Location: Washington DC

100% ONSITE

Citizenship Requirements:

Overview:

Our Client is seeking an experienced IT Infrastructure Platform Services Manager to oversee advanced support for a diverse range of on-premises and cloud-based platforms. The successful candidate will ensure the effective management of servers, databases, storage, and cloud instances in a complex IT environment. This role is critical in providing upper-level technical support and ensuring the seamless operation of IT infrastructure.

Key Responsibilities:

IT Infrastructure Support:

  • Manage and oversee the support of IT infrastructure platforms, including servers, databases, storage solutions, and cloud services.
  • Troubleshoot and resolve complex technical issues across various platforms, ensuring minimal disruption to operations.

Quality Communication:

  • Prepare and deliver comprehensive oral and written communication regarding IT infrastructure platforms to stakeholders at all levels.
  • Produce documentation, reports, and presentations that articulate technical concepts clearly and effectively.

Team Leadership:

  • Lead and mentor a team of IT professionals, fostering a collaborative and high-performance work environment.
  • Coordinate with cross-functional teams to ensure alignment of infrastructure initiatives with organizational goals.

Strategy and Planning:

  • Contribute to the strategic planning of IT infrastructure, including capacity planning, resource allocation, and technology upgrades.
  • Stay current with emerging technologies and industry trends to recommend improvements to existing systems.

Compliance and Best Practices:

  • Ensure compliance with IT policies, standards, and best practices in the management of IT infrastructure.
  • Implement ITIL processes and frameworks to enhance service delivery and operational efficiency.

Qualifications:

Required Certifications:

  • At least one (1) advanced certification in relevant technical platforms (e.g., Linux/Unix, Microsoft, Oracle).
  • ITIL Foundation or Practitioner v.4 certification.
  • DevSecOps FoundationSM certification from the DevOps Institute.

Experience:

  • Minimum of 12 years of progressively greater responsibility in IT infrastructure roles, with demonstrated experience in at least two (2) major IT platforms.
  • Proven track record in supporting IT infrastructure platforms within a broad and complex IT environment of similar size and scope.
Education:
  • Bachelor's degree in a relevant information technology discipline or equivalent experience.

Skills and Competencies:

  • Strong problem-solving skills and the ability to work under pressure in a fast-paced environment.
  • Excellent interpersonal skills, with the ability to communicate technical information to non-technical stakeholders.
  • Demonstrated ability to work collaboratively within a team and across departments.
  • Experience with project management methodologies and tools.
Preferred Qualifications:
  • Experience in a federal or government environment.
  • Knowledge of cybersecurity principles and practices related to IT infrastructure.
  • Application Process: Interested candidates should submit their resume and a cover letter detailing their qualifications and experience related to this position.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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