Solutions Delivery Onboarding Coordinator
Salary undisclosed
Apply on
Original
Simplified
Are you passionate about healthcare and having an impact on patient lives?
Custom Health is seeking a Solutions Delivery Onboarding Coordinatorto be part of our amazing team!
What we do!
Custom Health provides a comprehensive tech-enabled med management and managed care solution resulting in 98% medication adherence for our patients across the United States and Canada. Operations are powered by proprietary software which orchestrates: i) fully automated owned and network pharmacies, ii) at-home medication management solutions, iii) real-time clinical oversight by 200+ pharmacist-lead clinicians, and iv) the collection of real-time, real-world data and insights.
What you'll do!
We are seeking an enthusiastic Solutions Delivery Onboarding Coordinator to join our expanding team! The perfect candidate will possess a robust customer service background, a keen interest in learning Custom Health products, and the capability to investigate, comprehend, and articulate the technical aspects of our products to both technical and non-technical audiences.
Responsibilities:
Custom Health is a tech-enabled health services company. We connect people with community pharmacists to manage drug complexity and maximize health benefits through personalized medication delivery, virtual monitoring, and proactive care. Our fully automated, high-volume central-fill pharmacy hubs, proprietary health platform, and medication adherence network power a robust, scalable solution to chronic condition management that leads to better patient outcomes and total cost of care reduction.
Together, we can support everyone to be successful in their roles. We know that supporting our employees means our customers, patients, and their families get the information and services they need to be successful.
Want to learn more about what we do? Watch this video. https://youtu.be/u8pcZN6kiJ0
Sound interesting? Ready to have some fun? Then apply today.
Custom Health is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Powered by JazzHR
7N8ffkV5d5
Custom Health is seeking a Solutions Delivery Onboarding Coordinatorto be part of our amazing team!
What we do!
Custom Health provides a comprehensive tech-enabled med management and managed care solution resulting in 98% medication adherence for our patients across the United States and Canada. Operations are powered by proprietary software which orchestrates: i) fully automated owned and network pharmacies, ii) at-home medication management solutions, iii) real-time clinical oversight by 200+ pharmacist-lead clinicians, and iv) the collection of real-time, real-world data and insights.
What you'll do!
We are seeking an enthusiastic Solutions Delivery Onboarding Coordinator to join our expanding team! The perfect candidate will possess a robust customer service background, a keen interest in learning Custom Health products, and the capability to investigate, comprehend, and articulate the technical aspects of our products to both technical and non-technical audiences.
Responsibilities:
- Provide project management for customer onboarding and implementation
- Manage spencer inventory and consumable shipping and tracking
- Respond to escalation requests, offering exceptional support through active listening, issue comprehension, and effective problem-solving
- Communicate important information, updates, and release notes to all customers
- Develop and maintain a new employee training experience
- Become an expert Custom Health user and stay updated on all new feature releases
- Create product training materials for both internal and external knowledge bases
- Provide internal and external product education as needed
- Travel required (25%)
- Perform other duties as assigned
- Post-secondary degree, diploma, or a combination of education and relevant experience
- Strong time management skills, including the ability to prioritize multiple customer issues under tight deadlines
- Ability to quickly analyze issues and determine the best course of action using available resources
- Effective verbal and written communication skills in English
- Capability to explain technical concepts and theories to non-technical audiences
- Genuine commitment to delivering best-in-class customer and technical support
- Full-time position, 40 hours per week
Custom Health is a tech-enabled health services company. We connect people with community pharmacists to manage drug complexity and maximize health benefits through personalized medication delivery, virtual monitoring, and proactive care. Our fully automated, high-volume central-fill pharmacy hubs, proprietary health platform, and medication adherence network power a robust, scalable solution to chronic condition management that leads to better patient outcomes and total cost of care reduction.
Together, we can support everyone to be successful in their roles. We know that supporting our employees means our customers, patients, and their families get the information and services they need to be successful.
Want to learn more about what we do? Watch this video. https://youtu.be/u8pcZN6kiJ0
Sound interesting? Ready to have some fun? Then apply today.
Custom Health is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Powered by JazzHR
7N8ffkV5d5
Similar Jobs
