GA - DBHDD - Technical Support Specialist
Salary undisclosed
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Short Description:
Will oversee IT systems and
assets, assist with upgrades and fixes, and provide training and support as
needed. Extensive knowledge of
computer hardware and software, network maintenance, and industry trends to
keep us on the cutting edge.
Complete Description:
MUST BE LOCAL TO ATLANTA
ONSITE REQUIRED
Objectives of this role
Maintain essential IT
operations, including operating systems, security tools, applications,
servers, email systems, laptops, desktops, software, and hardware
Handle business-critical IT
tasks and system improvements
Enable faster and smarter
business processes and employee productivity
Research and evaluate emerging
technologies, hardware, and software
Serve as the subject-matter
expert supporting Windows, and widely used software and applications, such
as Microsoft and Adobe.
Responsibilities
Install, configure, and support
workstation software, hardware, printers, and phones
Analyze staff needs, identify
vulnerabilities, and boost efficiency and accuracy
Execute systems and network
design, documentation, implementation, testing, and administration, and
ensure components meet business needs and work together seamlessly
Implement applications and
software upgrades and troubleshoot any performance issues
Train employees in using
software and hardware, and provide technical support when needed
Required skills and
qualifications
Knowledge
of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc.
Ability
to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors,
keyboard, mice etc.
Experienced
in troubleshoot issues on end user computing devices, including desktops,
laptops, and Surface Pros.
History
of working in an Active Directory domain environment
Proficient
at software installs and troubleshooting
Some
networking knowledge, along with the ability to troubleshoot network issues
from the command line.
Will oversee IT systems and
assets, assist with upgrades and fixes, and provide training and support as
needed. Extensive knowledge of
computer hardware and software, network maintenance, and industry trends to
keep us on the cutting edge.
Complete Description:
MUST BE LOCAL TO ATLANTA
ONSITE REQUIRED
Objectives of this role
Maintain essential IT
operations, including operating systems, security tools, applications,
servers, email systems, laptops, desktops, software, and hardware
Handle business-critical IT
tasks and system improvements
Enable faster and smarter
business processes and employee productivity
Research and evaluate emerging
technologies, hardware, and software
Serve as the subject-matter
expert supporting Windows, and widely used software and applications, such
as Microsoft and Adobe.
Responsibilities
Install, configure, and support
workstation software, hardware, printers, and phones
Analyze staff needs, identify
vulnerabilities, and boost efficiency and accuracy
Execute systems and network
design, documentation, implementation, testing, and administration, and
ensure components meet business needs and work together seamlessly
Implement applications and
software upgrades and troubleshoot any performance issues
Train employees in using
software and hardware, and provide technical support when needed
Required skills and
qualifications
Knowledge
of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc.
Ability
to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors,
keyboard, mice etc.
Experienced
in troubleshoot issues on end user computing devices, including desktops,
laptops, and Surface Pros.
History
of working in an Active Directory domain environment
Proficient
at software installs and troubleshooting
Some
networking knowledge, along with the ability to troubleshoot network issues
from the command line.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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