Site Reliability Engineer

Software Guidance & Assistance, Inc., (SGA), is searching for a Site Reliability Engineer for a Contract assignment with one of our premier SaaS clients in Newton, MA.

We are seeking a skilled Site Reliability Engineer (SRE) Level 2 to join our dynamic team. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for enhancing system reliability and performance. You will play a crucial role in monitoring, automating, and optimizing our infrastructure to ensure the seamless operation of our services

Responsibilities :

• System Monitoring and Incident Response: Monitor system health, performance metrics, and availability. Respond promptly to incidents and outages, ensuring minimal downtime.
• Infrastructure Management: Manage and optimize both cloud and on-premise infrastructure using Infrastructure as Code (IaC) tools.
• Automation: Develop and maintain automation scripts and tools to enhance operational efficiency and reduce manual tasks.
• Collaboration: Work closely with development teams to implement CI/CD practices and improve deployment processes.
• Capacity Planning: Analyze usage patterns and forecast capacity needs to ensure system scalability and reliability.
• Documentation: Create and maintain comprehensive documentation for systems, processes, and incident response protocols.
• Security Best Practices: Implement and enforce security measures to protect infrastructure and data.
• Post-Incident Reviews: Conduct post-mortems on incidents to identify root causes and implement corrective actions.

Required Skills :

• Strong knowledge of Linux/Unix systems and proficiency in scripting languages (e.g., Python, Bash).
• Familiarity with cloud platforms (e.g., AWS) and their services.
• Experience with container orchestration (e.g., Kubernetes, Docker).
• Proficiency in using monitoring and alerting tools (e.g., Prometheus, Grafana, Nagios).
• Experience with version control systems (e.g., Git).
• Strong troubleshooting skills with the ability to diagnose complex system issues.
• Excellent verbal and written communication skills for collaboration with cross-functional teams.
• Understanding of Agile development practices and methodologies
• 2-4 years of experience in Site Reliability Engineering or a similar role.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

EEO Employer: Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status.

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