Qualified Professional (IDD), Hybrid
Salary undisclosed
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Covenant Case Management Services is seeking an energetic and compassionate Qualified Professional with experience in intellectual and developmental disabilities (I/DD) to lead a team providing support to individuals in the Albemarle/Stanly County area.You will play a pivotal role in ensuring high-quality service delivery,fostering positive relationships,and advocating for the individuals we serve.
Responsibilities:
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Responsibilities:
- Team Leadership:Oversee and supervise direct care staff,ensuring their effectiveness and adherence to best practices
- Staff Management:Manage staffing schedules,provide guidance,and ensure adequate staffing coverage
- Service Coordination:Coordinate and provide quality services,ensuring they align with CCMS goals and individual needs
- Relationship Building:Establish and maintain positive relationships with MCOs,collaborating agencies,and families
- Assessment and Planning:Conduct person-centered assessments,develop functional and measurable goals,and create individualized support plans
- Training and Development:Train staff on client-specific needs,ISPs,and related information
- Administrative Tasks:Ensure timely submission of authorizations,complete progress reports,participate in audits,and review documentation
- Advocacy:Advocate for individuals and their families to ensure they receive necessary services
- Data Analysis:Review data and billing to ensure accuracy and compliance
- Supervision and Training:Conduct monthly supervision meetings,provide training,and ensure compliance with policies and procedures
- On-Call Services:Be available for on-call crisis services as scheduled
- Quality Assurance:Implement performance improvement measures and ensure compliance with program standards
- Compliance:Ensure staff and contractors adhere to company policies and procedures
- Community Engagement:Represent CCMS in community activities and participate in interagency meetings
- Consent:Obtain necessary consents from individuals and legally responsible persons
- Staff Support:Assist with staff recruitment and training,and provide support during urgent situations
- Qualified Professional:Meet the North Carolina definition of a Qualified Professional (see qualifications below)
- Experience:Have at least two years of supervisory and management experience,as well as two years of experience working with individuals with I/DD
- Skills:Demonstrate excellent communication,leadership,adaptability,and problem-solving skills
- Resources: Have reliable access to internet and cellphone and reliable transportation
- Knowledge:Have a working knowledge of the behavioral sciences and allied disciplines related to I/DD
- Physical Requirements:Be able to lift up to 50 pounds
- Hold a license,provisional license,certificate,registration,or permit issued by a governing board regulating a human service profession
- Have a graduate degree in a human service field with one year of experience
- Have a bachelor's degree in a human service field with two years of experience
- Have a bachelor's degree in any field with four years of experience
- Competitive salary
- Opportunities for professional growth and development
- Supportive work environment
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