Application Support Specialist

About Our Company:

Delmock Technologies, Inc. (DTI), is a leading HUBZone business in Baltimore, known for delivering sophisticated IT (Information Technology) and Health solutions with a commitment to ethics, expertise, and superior service. Actively engaged in the local community, DTI creates opportunities for talented residents while maintaining a stellar reputation as an award-winning contractor, earning accolades like the Government Choice Award for IRS (Internal Revenue Service) Systems Modernizations.

Location: This is a Hybrid Role based out of Laurel, Maryland and will require being in the office any 3 days of the week.

Delmock Technologies, Inc. is seeking a Senior Application Analyst for Primavera P6 and SAS Systems to provide senior-level guidance and technical expertise for the on-premises installations of Oracle Primavera P6 and Statistical Analysis Software (SAS). This role involves supporting both applications, ensuring their stability and performance while collaborating with various stakeholders.

Key Responsibilities:

• Develops, manages, and maintains project schedules using Primavera P6.

• Provides advanced troubleshooting and technical support for P6, addressing issues to ensure system stability.

• Collaborates with project managers and engineers to keep schedules accurate and up to date.

• Assists with data extraction and reporting.

• Offers specialized knowledge for data analysis and decision-making processes.

• Performs routine system maintenance and upgrades.

• Collaborates with key stakeholders to elicit requirements and refine processes.

• Implements customized solutions that adhere to programming best practices.

• Conducts unit testing to validate solutions and assists with user acceptance testing.

• Follows change management procedures to migrate innovative solutions to production.

• Provides operational support by troubleshooting and resolving identified issues.

• Adheres to service level agreement (SLA) metrics for prompt resolution of operational issues.

• Works with the IT team to deliver secure solutions on schedule and within budget.

• Mitigates security vulnerabilities by collaborating with IT Security and COTS vendors.

• Engages with COTS vendors for application support, maintenance, and upgrades.

Minimum Requirements:

• Bachelor s degree in Information Systems, Computer Science, Engineering, Business, or a related field.

• Six (6) years of relevant experience in application support or a similar role.

• Comprehensive knowledge of Primavera P6 and SAS, with the ability to load, manage, and back up project files in P6.

• Experience with various operating systems, including Windows and Linux.

Technical Skills:

• Oracle Primavera P6

• Statistical Analysis Software (SAS)

• SharePoint

• ServiceNow

• Oracle Business Intelligence Enterprise Edition (OBIEE)

• Power BI

• Microsoft Office Suite (Word, Excel)

Clearance:

• The ability to successfully pass a background check is needed for this position.

Recently ranked as high as #3 among HUBZone Companies in a GOVWIN survey, DTI offers a dynamic environment for those passionate about impactful projects, community involvement, and contributing to a top-ranking Federal project support team.

At DTI, we balance continuous growth and innovation with a strong dedication to corporate social responsibility. Join our talented team and be part of a company that values both professional excellence and community impact. Explore the exciting career opportunities awaiting you at DTI!

DTI is committed to hiring and maintaining a diverse workforce. We are an equal opportunity employer making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.