Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Power Platform Support Specialist

Salary undisclosed

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Dice
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Job Description

Job Description
Power Platform Support Specialist

Location: Fully Remote (anywhere in the U.S.)
Job Type: FTE

Job Description:

We are seeking a skilled Power Platform Support Specialist to join our team, bringing a strong background in Microsoft Power Platform tools Power Apps, Power Automate, Power BI, and CoPilot Studio to deliver expert-level support and services to our customers. This role is perfect for an individual who thrives in customer-facing environments and excels at solving technical problems while building lasting relationships.

Key Responsibilities:
  • Showcase deep knowledge of Power Platform tools Power Apps, Power Automate, Power BI, and CoPilot Studio to support customers, identify opportunities through analysis of pain points and usage trends, and tailor solutions that expand platform value.
  • Manage the resolution process for customer cases, from initial investigation to final resolution, collaborating with various practice areas as needed.
  • Lead customer engagements across all organizational levels, discussing technical issues, best practices, potential opportunities, roadmap strategies, and conducting informal training sessions.
  • Comfortably work with, troubleshoot, and enhance solutions developed by other team members or external developers, ensuring seamless continuity of service and improvements.
  • Use unused time to provide enhancements to current solutions, improving their efficiency, usability, or functionality based on customer feedback and emerging trends.
  • Build strong, trust-based relationships with customers by providing reliable technical expertise and excellent customer service.
  • Demonstrate strong leadership and public speaking skills, with excellent communication across email, phone, and video platforms, ensuring dependable delivery of technical solutions and simplifying complex problems.
Preferred Qualifications:
  • 3+ years of experience as a Power Platform administrator, focusing on Power Apps, Power Automate, Power BI, and CoPilot Studio.
  • 5+ years of experience in customer-facing or technical support roles, emphasizing customer service and technical problem-solving.
  • Strong leadership and public speaking skills, with excellent communication across email, phone, and video platforms, ensuring dependable delivery of technical solutions and simplifying complex problems.
  • Enthusiastic about working in a customer-facing role.
Nice to have:
  • Intermediate to advanced knowledge of Power Platform tools.
  • Familiarity with Azure AD, Microsoft security and compliance tools, Teams Voice, and Azure infrastructure concepts.
  • Experience with Dynamics, especially focusing on the Customer Service Hub and Project Service.


Cyclotron is an Equal Opportunity Employer. Cyclotron values diversity, equity and inclusion, and aims to practice DE&I in all that we do.

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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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