Quality Assurance Manager
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Job Description
In 2015, Companion Protect (CP) set our sights on extending and enhancing the lives of cats and dogs by offering the highest quality pet insurance programs featuring comprehensive coverage, innovative technologies, and inclusive plans for all ages and breeds. And we haven t looked back since!
Our vision today? Keeping pets healthy . because pets make us happy!
Achieving that vision wouldn t be possible without our greatest asset: our associates. At CP, you will join an enthusiastic team that values collaboration and innovation and has a strong belief in harnessing a variety of experiences, ideas, and technology to maximize the impact we make. Are you ready to make your impact to help pets?
What you ll do here:
Drive continuous improvement in product quality and test coverage through rigorous quality assurance processes and automation
Collaborate with Product and Software Engineering Teams to ensure a high-quality product is delivered, plan future projects & roadmaps, and build strategies
Partner with product management and engineering peers to design end-to-end user requirements that are verifiable through automated testing
Shape the future of our automated testing and release strategies
Hire and mentor new members to the team
Manage QA deliverables for sprints
Drive manual and automated test coverage of all products
Focus on continuous QA improvements in Test and Release processes & automation testing tools
Monitor & continuously improve QA metrics on test results, leaked defects, and test coverage.
Get hands on with testing as needed
Provide technical leadership to the team by providing testing solutions and troubleshoot technical problems and challenges
Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems
Document test procedures to ensure replicability and compliance with standards
Plan test schedules or strategies in accordance with project scope or delivery dates
Reviews client, customer, and user feedback.
Maintains compliance with federal, state, local, and organizational laws, regulations, guidelines, and policies.
Performs other duties as assigned.
What you ll bring to the team:
3+ years of experience managing and leading testing projects
Experience with Functional, Non Functional, End to End, UI, API, and regression testing
Experience with load and performance testing
Experience with accessibility validation
Programming expertise with Javascript & Python
Experience with Playwright, Selenium or other automation framework
Experience with Salesforce
Should have hands-on experience in estimation, budgeting, reporting, stakeholder management and escalation management
Self-starter capable of managing diverse responsibilities in testing, automation, and requirements analysis
Solid understanding of development lifecycles, testing methodologies, and QA processes.
Strong communication skills and ability to summarize complex information to drive actions and continuous improvement
Experience with Continuous Integration systems.
Where you ll work: This is a hybrid opportunity, Tuesday through Thursday in the office.
Why you might love working here:
Whether you work at CP HQ or join our team remotely, we offer employee perks that go beyond your standard benefits and compensation packages.
Our leadership team is dedicated to transparency, growth, and our purpose. We hire associates whose personal core values align with ours: Commitment, Teamwork, and Resourcefulness. You ll find limitless growth and opportunities as we grow together. We invest in our associates because they invest their careers with us. If you're ready to utilize your skills and passion to make a significant impact in the reimagining of pet healthcare, Companion Protect might be the place for you.
Our perks and benefits:
Generously subsidized company-sponsored medical, dental, and vision insurance
401K with company match and immediate vesting
Subsidized pet insurance
Casual Office Attire
Flexible working environment
Competitive PTO
Paid Parental and Pawternity leave
9 Paid company holidays per year
Gym reimbursement
Community giveback opportunities, including paid time off for philanthropic endeavors
At Companion Protect, we celebrate, support, and thrive on inclusion, for the benefit of our associates, our partners, and our products. CP is committed to the principle of equal employment opportunity for all associates and to providing associates with a work environment free of discrimination and harassment. All employment decisions at Companion Protect are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.
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