Computer System Technician (Tier I)

Computer Upgrade King, a locally owned, online computer company specializing in building gaming and business desktops and laptops. We are looking to add a full-time Computer System Technician to our dynamic Computer Modification Department.

This critical team prioritizes and performs our computer builds, thoroughly testing the finished systems. We are looking for someone who isn t afraid to roll their sleeves up and work hard. This position will require you to work in a fast pace environment, while multi-tasking and hitting performance standards.

What you ll do:

• Perform modifications to computer systems by following Standard Operating Procedures
• Modify several computer systems simultaneously by fully utilizing entire work space and prioritizing projects/orders to efficiently utilize time.
• Maintain number of modifications required at tier level; the number of modifications required will vary depending upon the season and level of difficulty and at the discretion of the Operations Manager
• Ensure the correct computer system and upgraded components match the work order prior to performing the modification

You ll love this job if you re:

• A team player with a positive attitude.
• Experienced with maintaining or building computers
• Known to operate with, urgency, focus and discipline
• Adaptable and ambitious

What you ll need:

• Skills to provide basic modifications on: CPU, RAM, hard drive & other optical drive replacements
• Ability to work in a fast pace environment and multi-task
• At least 1-year experience working with PC s preferred
• High school diploma, GED or equivalent

Brief Summary of Benefits:

• The following benefits are available on the 1st of the month after 60 days of employment:
• Health, Vision, and Dental Insurance
• Company Paid Group Life Insurance
• Company Paid Long Term Disability
• Optional Short-Term Disability
• Optional Ancillary Coverage

After 90 days:

• Paid Holidays
• Paid Vacations
• Paid Sick Leave
• Matching 401K up to 4%, after 1 year of service
• Holiday Parties and special events
• Casual dress and work environment

• Ensures the correct computer system and upgraded components match the work order prior to performing the modification
• Commences modification process by certifying the computer system is fully functional prior to modification process
• Performs modifications to computer systems by following Standard Operating Procedures
• Modifies several computer systems simultaneously by fully utilizing entire workspace and prioritizing projects/orders to efficiently utilize time
• Follows procedure in performing testing on modified computer systems to insure functionality
• Follows procedure when modification fails to determine underlying cause; quickly reports and communicates with Lead Technician for a solution