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UX Designer

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Job Description

Job Description
UX Designer

User Experience (UX) Designers are responsible for creating satisfying and compelling experiences for users of a product, often drawing on results from user research and workflow analysis. They also provide product usability, evaluation, and support to product development teams, including the analysis and investigation of applications/systems, including tactile methods, visual graphics, web, multimedia, voice response, and conversational user interaction.
  • 3 6-month CTH
  • Hybrid- on site 2-3 days
Job Description:
  • Perform quality assurance testing on developed pages and facilitates discussion to address defects/bugs.
  • Conducts website research, such as assessments or competitive analysis of outside retailers.
  • Prepares and facilitates usability testing (e.g. formative vs summative test, moderated vs unmoderated test, in-person vs remote, A/B tests).
  • Prepares and facilitates field research using the most appropriate evaluation method (observations, interviews, etc.).
  • Creates sitemaps and process flows.
  • Adheres to best practices and common patterns across devices for interactions, such as form
  • controls, mobile transitions, and desktop interactions (popovers, hover effects, etc.).
  • Complies with usage of visualization principles/best practices and converts requirements into designs that are appropriate for users and their context of use.
  • Applies understanding and usage of appropriate Accessibility (ADA) patterns across devices (desktop, tablet, mobile).
  • Collaborates with solution architects, product owners, business users, and other IT/business stakeholders to design exceptional user experiences specific to pharmacy and health care.
  • Solves complex design problems using the user-centered design (UCD) process to account for user goals, accessibility, business requirements, and development needs.
  • Uses a variety of iterative design methods to drive thoughtful design decisions, including sketches, process flows, wireframes, and interactive simulations/prototypes.
  • Analyzes and evaluates current user interfaces and proposes usability improvements (i.e. expert reviews).
  • Conducts competitive analysis research to better understand prevalent interaction designs/solutions.
  • Creates interactive simulations/prototypes to help project teams, stakeholders, and users explore and understand proposed business solutions.
  • Maintains and enforces UX style guides, UI standards, and interaction design pattern libraries.
  • Regular and reliable workplace attendance at your assigned location
  • Ability to operate vehicles, equipment, or machinery.
    • Computer, phone, printer, copier, fax
Experience & Certifications:
Required:
  • A Minimum 4 years demonstrated professional experience as a UX designer.
  • Online portfolio demonstrating the ability to create great design solutions applying UCD methodologies.
  • Experience combining design thinking with OKRs.
  • Expert knowledge of current industry design tools, specifically Figma.
  • Demonstrated understanding of mobile UI patterns and interactions and experience designing for native mobile applications.
  • Experience with design system frameworks.
  • Strong understanding of accessible design principles and familiarity with WCAG 2.1 guidelines.
  • Experience with front end development technologies (HTML/CSS).
  • Demonstrated ability to plan and conduct user research activities, such as developing personas, user stories, conducting competitive analysis, expert reviews, user interviews and contextual inquiry, field research, and surveys.
  • Experience with planning and executing usability studies and reporting results back to project teams and business stakeholders.
  • Creative and pragmatic problem solver with a strong attention to detail.
  • Strong presentation and facilitation skills are needed to clearly communicate design decisions and influence business stakeholders.
  • Ability to iteratively refine designs based on feedback and collaboration with leadership and peers.
  • Strong time management skills and the ability to be self-directed when needed.
  • A strategic thinker able to act tactically and solve problems quickly.
  • Ability to manage multiple projects at one time.
  • Ability to stay aware of current and emerging industry trends and best practices.
Recommended:
  • Bachelor's degree or certification in User Experience Design or equivalent experience.
  • Experience designing cross-channel experiences for mobile and web.
  • Experience designing user interfaces in an enterprise Agile environment.
  • Comfortable designing for both B2B and B2C projects, including international.
  • Successful internal candidates will have spent one year or more on their current team.

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