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Jobs or company...
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Network Administrator II

  • Full Time, onsite
  • Kemba Cincinnati Credit Union
  • On Site, United States of America
Salary undisclosed

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Job Description

Job Description

ABOUT US
Kemba Credit Union is a not-for-profit organization based out of West Chester, OH. Voted top places to work for six consecutive years in the Cincinnati region. Also recognized as a Top Workplace in the United States by USA Today in 2022 and 2024! We believe that hiring the best people is at the very core of our success. At Kemba Credit Union, every single team member makes a difference, and together we make an impact in the lives of our members and the communities we serve.

Joining our team has it's perks:

  • Generous PTO Including Birthday PTO
  • Education Assistance
  • Ample Growth Opportunities
  • 401k Plan with Match up to 5%
  • Paid Holidays
  • Company Paid Group Life Insurance, STD & LTD
  • Affordable Insurance Plans
  • And Much More!

POSITION PURPOSE
Responsible for performing network administrative duties including setting up new users, assisting users with network access, and resolving connection problems. Installing, upgrading, and backing up new software. Monitoring network utilization and security systems. Providing technical support to end users, answering questions, and preparing network training sessions as needed. Maintaining activity logs and making recommendations for new network products. Notifying Supervisor of significant problems and recurring errors in operating systems.

NOTE
This is not a remote position.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

  • Manages user network and email accounts; Adds and deletes user accounts as needed.
  • Maintains file servers; Backs up software, monitors account space and system usage, and upgrades software as necessary.
  • Configures software for network installation and company-wide implementation.
  • Ensures that effective security systems are in place to protect network data; Backs up PC and file servers daily; Stores backup data in a secure off-site location.
  • Ensures that appropriate safeguards are in place to detect computer viruses; Scans network software as needed to detect viruses.
  • Provides phone, email, and in-person support to end users.
  • Troubleshoots problems with hardware and software; Maintains an activity log of problems, analyzes data, and makes recommendations for action.
  • Maintains regular contact with all departments to obtain information and to correct errors in network operations.

QUALIFICATIONS

Education/Certification:
A minimum of one of the following:
(1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.

Required Knowledge:
Knowledge of network operations and all related computer hardware and software.
Understanding of Credit Union operations and output requirements.

Experience Required:
Three years to five years of similar or related experience.
PC hardware and software configuration and network support functions preferred.

Skills/Abilities:
Strong customer service skills and willingness to assist others.
Able to communicate complex information clearly.
Attentive to detail.
Strong problem-solving skills.
Able to coordinate well with other departments and personnel.
Ability to operate network server, computer tape drive, and other business equpiment.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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