Back Office Automation Lead

Job Purpose

The Back Office Automation Lead is responsible for managing automation strategy, design, development, and execution for back-office processes. This role includes leveraging Business Intelligence tools, scripting languages, and Robotic Process Automation (RPA) to optimize operational efficiency.

Duties and Responsibilities

The job duties and responsibilities include, but are not limited to the following:

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• Lead the development and implementation of automation solutions to enhance back-office operations.
• Develop and execute automation scripts, focusing on RPA and scripting with languages like Python and R.
• Use Business Intelligence tools to provide insights and improve process efficiency.
• Collaborate with cross-functional teams to implement automation initiatives.
• Monitor automation performance and report progress to stakeholders.
• Serve as Liaison between the Test Team, Management, the Government Test Manager, the Product Manager, and Functional Area Management Teams,
• Maintain situational awareness of issues or situations that may impact the ability of the team to complete assignments on time and ensure that Management and Government Managers are kept appropriately informed.
• Understanding the architecture and configuration of test environments and test scenario conditions/parameters by providing overall frameworks for all of the tests to be performed for a test engagement, including identifying types of tests needed and objectives to be addressed,
• Analyzing documents to obtain an understanding of the requirements of the test engagement,
• Training and assisting other test analysts in development and execution of test cases, test scripts, test scenarios and user stories.
• Document and track test events in test management tool for planning, execution, and reporting phases of each test event.
• Facilitate daily and weekly internal and external status meetings, trainings, and test strategy meetings to ensure testing team is well informed of ongoing testing activities, knowledgeable in all applications, and identify risks early in the project lifecycle,
• Forecast for future test events to includes scope, complexity, requirements analysis breakdown, projected hours, risks, issues, and assumptions, and
• Provide support regarding application and environment risks, system architecture, software delivery processes, and scheduling impacts.

Qualifications

Minimum Education & Experience:

• Education: Bachelor s degree or higher in IT, Engineering, or related field.
• Experience: Experience in RPA, data analytics, and scripting with Python or R, with a focus on business process automation.

Training and Certification Requirements:

• Proficiency in scripting languages and RPA, with relevant certifications in Business Intelligence tools.

Travel Requirements:

Even though this position is primarily remote, there is an expectation to travel in and around the JBLM and surrounding areas as needed.

About Alaka?i Services Group Inc. / Po?e Hana Group, Inc.

Alaka i Services Group Inc. (ASGI), a subsidiary of the Alaka i Foundation Group Inc., is a Native Hawaiian Organization (NHO)-Owned Small Business serving the U.S. Department of Defense and other Federal Government Clients.

Headquartered in Honolulu, Hawaii, Po?e Hana Group, Inc. (PGI) is a talent management, staffing, and administrative support services company. PGI specializes in providing HR and administrative services to the Alaka?i family of NHO companies.

PGI is an Equal Opportunity Employer and strives to provide equal employment opportunity to all applicants and staff in accordance with sound employee relations practices and federal and state laws. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry, genetic information, pregnancy status, or any other characteristic protected by law.