IT Systems Support Specialist Level I/II
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Our client is looking for a IT Systems Support Specialist Level I/II for a 9-10 month contract opportunity in Rancho Cordova, CA. This role has a high chance of extensions.
Candidate should have the knowledge of:
- Microsoft Operating systems including Windows 10; Windows 11 a plus
- Microsoft 365 products
- Imaging software and automated imaging processes
- Principles and practices of customer service
- Principles and practices of troubleshooting computer system hardware and software problems
location: Rancho Cordova, California
job type: Contract
salary: $30 - 35 per hour
work hours: 8am to 4pm
education: No Degree Required
responsibilities:
Seeking an individual to perform a wide range of advanced system support duties in a support desk/applications/desktop/field environment. Candidate would provide effective support for enterprise, client/server, desktop computer systems, network systems and business applications along with providing information technology support to Department of Human Assistance specific applications.
Candidate should have the ability to:
? Operate, maintain, and perform repairs on information technology equipment and software. ? Perform complex duties related to troubleshooting, configuring, performing diagnostics and assignment specific desktop and network hardware and software issues and respond appropriately to customer service requests
? Operate, maintain and perform repairs personal computers and peripherals ? Assist with imaging, set up, and deployment for a PC/Laptop telework deployment and monitor upgrade throughout the Department of Human Assistance.
? Provide 2nd level help desk support
? Have a valid California Driver's License, Class C
Candidate should have the knowledge of:
? Microsoft Operating systems including Windows 10; Windows 11 a plus
? Microsoft 365 products
? Imaging software and automated imaging processes
? Principles and practices of customer service
? Principles and practices of troubleshooting computer system hardware and software problems
qualifications:
- Experience level: Experienced
- Education: No Degree Required
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants in the unincorporated areas of Los Angeles County with criminal histories will be considered for employment in accordance with the Los Angeles County's Fair Chance Ordinance for Employers.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
