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What is JavaScript?

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Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
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  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
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  4. Scroll down and click on JavaScript.
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  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Helpdesk Support

Salary undisclosed

Apply on

Dice

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Position: Service Desk Specialist/Live Chat Agent

Location: 100% Remote

Type: Contract


Note: Candidate must be local to Colorado.

Work schedule:

Training Monday - Friday 9AM - 6 pm. 3 - weeks of training

Tuesday through Saturday 9 AM - 6 PM Permanent schedule after training

Job location:

The candidate must be a resident of the State of Colorado. This is a remote location from anywhere in CO . All remote work must be performed in Colorado. We will not consider out of state candidates who are looking to relocate to Colorado for this position.

Job Description:

The Service Desk Specialist/Live Chat Agent provides critical assistance to keep the my Colorado application running smoothly. We are seeking an individual that is passionate about technology and being part of a team helping others utilizing chat tools following closely the organizations standard operating procedures.

Responsibilities will include:

  • Providing Tier I support and customer assistance for a mobile application.
  • Troubleshooting, reproduction, reporting, and problem resolution in both iOS and Android operating systems.
  • Install the myColorado software on supported devices following defined procedures, processes, and methods.
  • Employ Incident Management procedures to enter tickets into the required tracking system.

Minimum Qualifications:

  • One year of professional experience in an occupational field related to the work assigned to the position including mobile application support.

OR

  • Associate's degree from an accredited institution in a field of study related to the work assignment, including Computer Science, Computer Information Systems, Cybersecurity, or other related technical degrees.

Substitutions:

  • Additional, appropriate paid or unpaid experience will substitute for the required education on a year-for-year basis.
  • Additional appropriate education will substitute for the required experience on a year-for-year basis, but cannot completely substitute for these qualifications.
  • Training or Certification related to the work assigned to the position will be assigned credit towards substitution for experience and/or education, but cannot completely substitute for these qualifications.

Preferred Qualifications:

  • Jira experience.
  • ITIL Certification.
  • Agile and scrum methodology experience.
  • Government work experience.
  • Apple and Google Play Store.
  • Use of diagnostic tools and knowledge of diverse range of mobile device makes and models.

Softpath System, LLC is an Equal Opportunity/Affirmative Action Employer committed to diversity in our workforce.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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