Applications Support Specialist

Applications Support Specialist to provide comprehensive technical and administrative support for Primavera P6 and SAS applications.
Location: Laurel, MD (Hybrid).

Visa: H1B, , is fine.

Customer: Direct Client

Key Responsibilities:

• Provide technical and operational support for two commercial off-the-shelf (COTS) products: Primavera P6 and SAS.
• Collaborate with stakeholders to gather requirements and optimize processes.
• Develop and implement customized solutions aligned with best programming practices.
• Conduct unit testing to validate solutions and assist in user acceptance testing.
• Follow change management protocols to transition new solutions into the production environment.
• Troubleshoot and resolve technical issues in alignment with service level agreement (SLA) metrics.
• Work closely with the IT team to deliver secure, on-schedule, and on-budget solutions.
• Mitigate security vulnerabilities by coordinating with IT Security and COTS vendors.
• Collaborate with vendors to maintain, support, and upgrade COTS applications.

Qualifications:

• Bachelor's Degree in Information Systems, Computer Science, Engineering, Business, or a related technical field.
• Minimum of six (6) years of relevant professional experience.
• Demonstrated expertise across key tasks and high-impact assignments, with the ability to plan and lead moderately complex technology projects.
• Strong working knowledge of Primavera P6and SAS, including the ability to load, manage, and back up project files.
• Experience working with various operating systems, including Windows and Linux.
• Proficiency in P6, SAS, SharePoint, ServiceNow, OBIEE, Power BI, and Microsoft Office Suite (Word, Excel).

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