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Infrastructure Engineering

Salary undisclosed

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job summary:

Oversees work packages to ensure project deliverables are achieved through collaboration with company's IT Infrastructure, Network Services, Service Support, and IT Operations teams. Collaborates with Application Development and Business Unit teams to provide appropriate guidance, ensuring that client software and services are designed, tested, documented, implemented, enhanced, and maintained in accordance with operational standards and expected service quality. Delivers Tier 3 proactive and reactive service and performance management for mission-critical and client systems. Addresses real-time performance alerts to resolve issues swiftly. Conducts regular ongoing reviews and analyses of performance data to identify existing problems and proactively detect potential future issues. Ensures the appropriate selection and deployment of technologies, the creation or enhancement of processes, and the recruitment or retention of motivated, skilled personnel.




location: SAN ANTONIO, Texas

job type: Contract

salary: $50 - 52 per hour

work hours: 8am to 5pm

education: Bachelors



responsibilities:


Tasks and Responsibilities




  • Core responsibilities focus on operational/tactical aspects of the organization and limited, if any, strategic focus.
  • Handles multiple work assignments simultaneously, meeting deadlines.
  • Takes a lead role conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure
  • Create and maintain a patch management strategy for tools and methods to include tools that maintain a secure computing environment.
  • Plan, design, and manage infrastructure technologies that can support complex and heterogenous corporate data and voice infrastructure.
  • Manage the Project Management Database and increase utility with reports and dashboards.
  • Develops alternative solutions for decision-making which support organizational goals/objectives and budget constraints.
  • Maintain and enhance systems as required to support operations.
  • Identifies improvements in existing processes needed to increase the level of efficiency.
  • Develops, maintains and presents process guidelines.
  • Performs system administration duties of various software platforms and applications.
  • Collaborates with management in managing financial efficiency.
  • Develops and conducts training classes when necessary.
  • Assists users in resolving system issues and maintenance concerns.
  • Maintains current knowledge of industry trends and technologies.
  • May include limited supervisory responsibilities.
  • Performs other project and process improvement initiatives as assigned.





qualifications:

  • Experience level: Experienced
  • Minimum 5 years of experience
  • Education: Bachelors (required)


skills:
  • Linux
  • Windows



    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

    This posting is open for thirty (30) days.



  • Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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