Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Customer Success Manager - Bay Area

  • Full Time, onsite
  • NonBioS.ai
  • San Francisco Bay Area, United States of America
Salary undisclosed

Apply on

Linkedn
Original
Simplified

About NonBioS

NonBioS is developing AI systems to redefine software development processes. Our AI Engineers are being tested in select Bay Area companies, showing promising results in understanding system architectures and assisting with code generation and refactoring.

About the Opportunity

As the Customer Success Manager, you'll be the main point of contact for our growing customer base, ensuring a delightful NonBioS experience. We are focused on creating raving fans of NonBioS. We need someone who can empathize with customers, lead strategic conversations, and refine our onboarding programs. As a young team, each member plays an integral role in shaping our customer success foundation.

Role Responsibilities

  • Be the primary point of contact for customers, addressing questions and requests efficiently.
  • Lead new customer onboardings, working with Sales and Operations for a seamless experience.
  • Improve the onboarding process to reduce time and enhance customer satisfaction.
  • Engage with customers through regular touchpoints, delivering insights and helping operationalize NonBioS AI data.
  • Communicate the value of the NonBioS platform, showcasing benefits like improved code quality and reduced development times.
  • Document account activities using CRM tools for clear communication across teams.
  • Identify signs of customer churn and drive renewals and upsell opportunities.
  • Collaborate with Product and Engineering to relay feedback and influence product development.

About You

  • 3+ years in a customer-facing role, preferably in tech or AI.
  • High-energy, passionate about customer success, and helping customers achieve their business goals.
  • Experience in program or project management, focused on onboarding or customer processes.
  • Strong communication skills, with the ability to present to both technical and business audiences.
  • Customer empathy, with the ability to understand needs and align solutions to business goals.
  • Integrity in all customer interactions, building trust externally and internally.
  • Adaptable, willing to try new approaches, learn from failures, and find new ways to help customers succeed.
  • Experience in a high-growth startup, with resilience and flexibility.
  • Open to visiting customer offices in the Bay Area 3 days a week to build strong relationships.

Benefits

  • Stock Options
  • Flexible/unlimited Vacation Policy
  • Medical coverage through BlueShield and Kaiser
  • Dental and Vision coverage through Beam
  • 401(k) Plan
  • Life Insurance

Why Join NonBioS

  • Be part of a fast-growing AI company shaping the future of software development.
  • Directly impact building a world-class customer success team.
  • Work in a collaborative culture that values well-being and professional growth.
  • Enjoy competitive salary and benefits, with remote work and flexible scheduling.

This role helps customers leverage NonBioS AI to transform software development—improving code quality, reducing development times, and driving better outcomes. If you're excited about working at the forefront of AI, we'd love to hear from you!

Similar Jobs