Manager 2, Account Management

Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Come join one of the fastest-growing business units at Intuit. We are not your typical sales organization. Nothing is more important to us than the success of our customers, which is why we are investing in the growth of this vital piece of our ecosystem. We are problem solvers, strategic thinkers, solution seekers, and consultative experts who use the latest tools and technology to solve our customers' most important problems. The solutions we present to each client are backed by collaborative cross-functional teams. We serve customers by finding more ways to put more money in their pockets, eliminating work and drudgery so they can focus on their lives and what matters to them, and ensuring that every financial decision that they make, they make it with confidence.

That means we won't simply sell products - we consult and listen deeply to understand our customers' business needs. As part of Intuit's Sales organization, every day presents an opportunity to evolve, grow your careers, and unlock your potential. Our Account Management Team is dedicated to the success of Intuit's Big Bet #5, Disrupt the Small Business Mid-Market. The Mid-Market Account Manager Sales Team consists of highly capable and passionate sales consultants focused on defending and growing the Mid-Market Segment of the QuickBooks Digital Ecosystem.

This person will be responsible for a team of Mid-Market Account Managers focused on growing and defending this critical segment of Mid-Market customers. The primary responsibilities are ecosystem adoption and net revenue growth through Relationship Management and Consultative Selling techniques. We are building a team of Account Managers across the US and are looking for capable sales leaders to lead these teams. These positions will be leadership roles based out of a specific location or site. Hybrid leadership roles will lead a team geographically located out of one location and will be in office for 2-3 days per week. Account territories can and will include areas across the US, but will be supported virtually.

The most critical outcomes for this role:

• Revenue growth through defending a defined set of Mid-Market Customer through improved relationships, retaining more customers and driving growth through our ecosystem of solutions
• Deliver on commitments: achieve assigned targets and stretch goals as well as key KPIs
• Contribute to and execute strategic and tactical plans to be delivered through your assigned sales team
• Drive higher revenue, productivity, margin performance in line with corporate objectives and Inuit's growth plans
• Leader, teacher across your team, based on deep expertise in channel and business acumen
• Consistently look for new and innovative ways to drive faster revenue growth in more efficient ways
• Provide people leadership to attract and retain the best talent through structured development
• Emulate the Intuit culture and shape the team environment as you build our capabilities and sales excellence
• Operationalize company strategy, culture, organization and talent within your team and territory
• Communicate all aspects of your business to stakeholders including performance, progress, challenges, needs

Responsibilities

• Responsible for a team of ~10 Account Managers
• Focus on managed account direct sales pipeline growth and partner co-sell sales motions where Systems Integration or Third-Party Apps are needed
• Deep knowledge on digital selling and ecomm ensuring tight execution and alignment between the Sales and Marketing function
• Execute on go to market and business development initiatives tied to the marketing, demand generation, and partner business lead generation
• Develop winning strategies to drive Intuit technology, service offerings, commercial packaging, and platform strategies to close
• Demonstrate excellent E2E thinking with multi-disciplinary experience and assignments
• Attract, develop and retain top talent
• Effectively balance domain expertise and leadership skills to drive impact and results

Qualifications

• 5+ years of quota carrying technology / solution sales for business with a minimum of 2-3 years in outside sales leadership / manager roles
• Track record of developing breakthrough strategies and inspiring excellent execution through teams
• History working in unity with marketing and partner channels to accelerate customer acquisition, retention, and expansion
• Ability to streamline processes and ensure speed to benefit for customers and employees
• Ability to identify opportunities for operational improvements
• Strong sales acumen, leadership, practice management to drive upsell and cross sell per customer
• Hypothesis and data driven thinking - experience successfully leveraging data to drive decision making
• Proven success in partnering, influencing, and collaborating internally and externally to establish shared passion and goals
• Track record of boundaryless leadership in B2B software growth businesses
• Bachelor's degree or MBA

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