Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...
A

IT HELP DESK TECHNICIAN

  • Full Time, onsite
  • Alternatives in Treatment LLC
  • On Site, United States of America
Salary undisclosed

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Dice

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

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Job Description

Job Description

POSITION FUNCTION/OVERVIEW:

This position is responsible for ensuring each department achieves key metrics, repairing computers and performing technical and system diagnostics; supports and maintains in-house computer systems, desktops and peripherals; troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required.

PRIMARY DUTIES/RESPONSIBILITIES:

  • Monitor and respond quickly and effectively to requests received through the IT helpdesk

  • Respond to staff queries by phone and email

  • Create step-by-step training material with screenshots for staff

  • Provide technical assistance and support for incoming concerns and issues related to systems, software and hardware

  • Document internal procedures

  • Maintain daily performance of computer systems

  • Ask educated questions and listen to customers to determine root cause of issues

  • Work through the problem-solving process with staff, empowering them to do the same in the future

  • Run diagnostic problems to resolve problems

  • Clean up computers

  • Train incoming staff

  • Report significant and recurring issues to the tier-2 support team

  • Resolve technical problems with Local Area Networks (LA), Wide Area Networks (WAN), and other systems

  • Collect feedback to determine patterns and issues such that they can be resolved or FAQs can be provided to staff to ease in troubleshooting Help Desk Requirements and Qualifications

  • CompTIA A+ and Network+ Certifications

  • Proven experience as a Help Desk Technician or other customer service role

  • Ability to diagnose and resolve basic computer/technical issues

  • Excellent communication skills and keen attention to detail, memory of patterns, and interest in problem-solving

QUALIFICATIONS REQUIRED:

  • Education/Experience: IT Help Desk/ Support 1 Year (Preferred)

  • Organizational and time-management skills.

  • Understanding of diverse computer systems and networks.

  • Knowledge of internet security and data privacy principles.

SKILLS:

  • Strong communication skills, both written and verbal.

  • Ability to work independently, as well as part of a team.

  • Manage multiple tasks and set priorities.

  • Ability to handle highly sensitive and confidential information.

  • Strong attention to detail.

  • Ability to understand and follow safety procedures.

  • Ability to work in a fast-paced, high-energy environment.

  • Maintain healthy boundaries.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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