Sr. Operations Manager, Security Product Marketing
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Security is critical for our increasingly digital world. Our mission is to empower every person on the planet by building a safer world. At Microsoft Security, our goal is to bring our innovative, market-leading solutions to every market in the world.
As the Sr. Operations Manager within the Security Product Marketing Organization, you will play a key role in driving operational excellence for our organization and cross-functional partners. You will be responsible for driving our annual business and quarterly planning, reviews, reporting on metrics, and defining Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs) for the business. This role is critical to helping us establish operational rigor in how we plan across all Microsoft Security v-teams and how we measure and manage our business.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Qualifications
Required/Minimum Qualifications
Additional or Preferred Qualifications
Product Marketing IC4 - The typical base pay range for this role across the U.S. is USD $103,800 - $200,300 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,700 - $219,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
Microsoft will accept applications for the role until October 13, 2024.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Responsibilities
The ideal candidate will be a process-oriented, systems thinker who will bring operational excellence to enable the seamless execution of marketing strategies across v-teams. This individual will bring a sense of order and urgency, with a bias for thoughtful action, and have the finesse required to align stakeholders and bring others along.
Drive and oversee annual planning processes for Microsoft Security aligned to cross-functional timelines and Rhythm of Business (RoBs) such as engineering/product planning, sales planning, Global Demand Center (GDC) planning, and financial planning. Deliver a cadence and schedule for plan creation and manage workback schedules.
Lead and implement the annual Objectives and Key Results (OKRs) processes, driving standards for quarterly and annual goal setting across all teams within Security Marketing. Deliver aggregate set of quarterly/annual OKRs and conduct monthly/quarterly business reviews where OKRs are actively tracked and reviewed by Security leadership.
Measure results of marketing execution towards OKRs and committed plans, tying in business performance, and driving a cadence of quarterly reviews for the Security CSA . Deliver updated business and functional scorecard and monthly/quarterly reports that become an integral tool for accountability and leadership team (LT) decision making.
Own and maintain a comprehensive product roadmap for Microsoft Security, working with PMM leaders to drive rigor in how we monitor execution against product delivery commitments across every major product lines. Deliver and prepare up-to-date annual master product roadmap which will be reviewed in monthly/quarterly business reviews and leveraged in weekly engineering reviews.
Monitor and manage program spend and return on investment/objectives (ROI/ROO) aligned to marketing priorities and initiatives in close partnership with Security Marketing leadership team, CoS, and finance. Deliver quarterly/annual view of program spend, tied to quarterly/annual initiatives with ROI/ROO.
Drive continuous process improvement in how Security Marketing operates, including how we organize information, where we maintain our plans of record, and how we align with the rhythm of business (RoB) across multiple cross-functions. Deliver operational playbooks for marketing initiatives/programs to create structure and drive operational excellence.
Other
As the Sr. Operations Manager within the Security Product Marketing Organization, you will play a key role in driving operational excellence for our organization and cross-functional partners. You will be responsible for driving our annual business and quarterly planning, reviews, reporting on metrics, and defining Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs) for the business. This role is critical to helping us establish operational rigor in how we plan across all Microsoft Security v-teams and how we measure and manage our business.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Qualifications
Required/Minimum Qualifications
- Bachelor's Degree in Marketing, Computer Science, Business or related field AND 5+ years experience in business operations, strategy or planning, marketing or product operations, and/or program management for a tech company.
- OR Master's Degree in Marketing, Computer Science, Business or related field AND 3+ years experience in business
- OR equivalent experience.
- OR Master's Degree in Marketing, Computer Science, Business or related field AND 3+ years experience in business
- 5+ years of experience working in mid-to-large enterprise which includes a matrixed or highly cross-functional organization.
- 2+ years of experience defining business goals/metrics and OKRs
- 2+ years of experience delivering business and functional scorecard and monthly/quarterly reports that become an integral tool for accountability and leadership team (LT) decision-making.
Additional or Preferred Qualifications
- Bachelor's Degree in Marketing, Computer Science, Business or related field AND 8+ years experience n business operations, strategy or planning, marketing or product operations, and/or program management for a tech company.
- OR Master's Degree in Marketing, Computer Science, Business or related field AND 6+ years experience in business
- OR equivalent experience.
- OR Master's Degree in Marketing, Computer Science, Business or related field AND 6+ years experience in business
- Adept at navigating organizational structures and group norms, has mastered the art of influence to drive decision-making without having authority.
- Clear communication and ability to provide status updates and progress is critical to success.
- Prior experience leading large cross-functional projects/v-teams (or as a people manager), influencing, coaching, and guiding collaboration and participation.
Product Marketing IC4 - The typical base pay range for this role across the U.S. is USD $103,800 - $200,300 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,700 - $219,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
Microsoft will accept applications for the role until October 13, 2024.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Responsibilities
The ideal candidate will be a process-oriented, systems thinker who will bring operational excellence to enable the seamless execution of marketing strategies across v-teams. This individual will bring a sense of order and urgency, with a bias for thoughtful action, and have the finesse required to align stakeholders and bring others along.
Drive and oversee annual planning processes for Microsoft Security aligned to cross-functional timelines and Rhythm of Business (RoBs) such as engineering/product planning, sales planning, Global Demand Center (GDC) planning, and financial planning. Deliver a cadence and schedule for plan creation and manage workback schedules.
Lead and implement the annual Objectives and Key Results (OKRs) processes, driving standards for quarterly and annual goal setting across all teams within Security Marketing. Deliver aggregate set of quarterly/annual OKRs and conduct monthly/quarterly business reviews where OKRs are actively tracked and reviewed by Security leadership.
Measure results of marketing execution towards OKRs and committed plans, tying in business performance, and driving a cadence of quarterly reviews for the Security CSA . Deliver updated business and functional scorecard and monthly/quarterly reports that become an integral tool for accountability and leadership team (LT) decision making.
Own and maintain a comprehensive product roadmap for Microsoft Security, working with PMM leaders to drive rigor in how we monitor execution against product delivery commitments across every major product lines. Deliver and prepare up-to-date annual master product roadmap which will be reviewed in monthly/quarterly business reviews and leveraged in weekly engineering reviews.
Monitor and manage program spend and return on investment/objectives (ROI/ROO) aligned to marketing priorities and initiatives in close partnership with Security Marketing leadership team, CoS, and finance. Deliver quarterly/annual view of program spend, tied to quarterly/annual initiatives with ROI/ROO.
Drive continuous process improvement in how Security Marketing operates, including how we organize information, where we maintain our plans of record, and how we align with the rhythm of business (RoB) across multiple cross-functions. Deliver operational playbooks for marketing initiatives/programs to create structure and drive operational excellence.
Other
- Embody our culture and values
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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