Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Tech Support Engineer

  • Full Time, onsite
  • Brookwood Recruitment Ltd
  • Arizona, United States of America
Salary undisclosed

Apply on

Linkedn
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Position: Regional Tech Support Engineer

Salary: Up to $63,000 USD per year

  • Spanish language skills (B2-C1 level)

Location: Remote Home working

Medical Contribution: $540/month (minimum $268)

401(k) Contribution: 3% (optional)

Holidays: 20 statutory days + bank holidays

Company Overview

We are focused on creating sustainable mobility solutions powered by digital innovation. We are seeking a highly motivated and skilled individual to join our team as a Regional Tech Support Engineer. This role offers an exciting opportunity to advance your career while applying your expertise in digital technology, project management, and customer service.

Key Responsibilities
  • Provide daily remote monitoring and support for deployed solutions.
  • Own and resolve customer issues from start to finish.
  • Diagnose, troubleshoot, and resolve technical issues, escalating to internal teams when needed.
  • Deliver accurate and timely feedback to customers.
  • Maintain thorough documentation of all issues and resolutions.
  • Generate and distribute detailed reports.
  • Contribute to the knowledge base by creating tech notes and articles.
  • Ensure adherence to applicable SLA and QMS standards based on issue severity.
  • Collaborate with regional customer representatives on the technical onboarding of new customers, ensuring timely project completion.
  • Assist internal teams with backend support for complex technical issues.
  • Coordinate the rollout of system upgrades and configuration changes for smooth implementations.

Required Skills And Qualifications
  • Strong experience in 2nd/3rd line technical support.
  • Proficient in Linux OS administration.
  • Hands-on experience with network troubleshooting and configuration (including LAN security tools such as Proxy, Firewalls, NAT routing).
  • Scripting abilities.
  • Basic database management (SQL, Postgres).

Preferred (But Not Required) Skills
  • Experience with AWS.
  • Knowledge of PHP.

Additional Requirements
  • Flexibility is crucial as the role may require work during non-standard hours, including weekends, bank holidays, and passive on-call rotation for emergencies.
  • Occasional travel may be required for on-site support.
  • Spanish language skills (B2-C1 level) are preferred in addition to regional languages.

For more information pleae reach out to Louise Wright Director of IT
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