Operations Manager

About the Role:

As an Operations Manager at Global Elite Group, you will have the overall responsibility to ensure that all station operations are performed in a consistent manner with the agreed procedures and protocol in accordance with company, TSA, airport, and client standards. You will direct, plan, organize, and coordinate with collaboration from Supervisors, the day-to-day operations of the Aviation Security Officer force.

Responsibilities:

• Ensure all security functions are performed in accordance with TSA (Transportation Security Administration) regulations and corporate policies.
• Responsible for station staffing, and development of scheduling procedures, including their initial badging and in some cases licensing.
• Responsible to ensure that staffing and scheduled hours are in accordance with contractual agreement with our client.
• Evaluate station attendance and performance deficiencies and administer corrective measures in accordance with Human Resources policies.
• Administer payroll reporting within the established guidelines and deadlines.
• Ensure cost-effective measures across the station.
• Responsible for station compliance relating to all reporting procedures; administer procedural changes and ensure they are communicated effectively and efficiently with staff.
• Conduct daily briefings and occasional staff meetings.
• Working with the station administrator and coordinate with the Training and Compliance department on all training (initial and recurrent) of station personnel.
• Safeguarding company equipment and vehicles.
• Provide exceptional customer service to our clients.

Qualifications:

Minimum Qualifications:

• HS Diploma or G.E.D.
• Must be 21 years of age or older.
• Must have a valid state-issued driver’s license with a clean driving record.
• Must be legally authorized to work in the United States and have IDs needed to verify.
• Willing and able to participate in a drug test (either pre-employment or random) with negative results.
• Must be willing to pass a 10-year verifiable background check (employment, education, criminal, and personal references).
• Must be able to obtain and maintain a SIDA badge with Customs seal as distributed by the local airport authority and US Customs and Border Patrol.

Required Skills:

• Detailed experience in managing people and processes.
• A proactive thinker with an outgoing personality who is comfortable speaking in front of groups and interacting with company colleagues and employees.
• Must have great intrapersonal skills and be able to communicate effectively at various social levels across many diverse cultures.
• Must be able to pass any initial and recurrent training classes as administered by the company and/or local airport authority.
• Must have experience working with basic office equipment (copier, scanner, fax, printer).
• Must be proficient with Microsoft Office and Outlook.
• A.C.E certification preferred.

Language Skills: English Proficiency required (reading, writing, and speaking).

Preferred Skills: 1+ year experience working in aviation industry

Pay range and compensation package: 50,000K per annum (with health, dental, and vision benefits)

Equal Opportunity Statement:

Global provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.