Training Services Consultant for System Implementation

We are seeking an experienced Training Consultant to develop and deliver a comprehensive Training Program for the New York City Government Agency as part of their System implementation project. This role involves creating training materials, conducting Train-the-Trainer sessions, and delivering end-user training to ensure effective adoption and use of the new system.

Key Responsibilities:

• Develop a detailed training plan tailored to the needs of client, focusing on both trainers and end users of the System.
• Establish and lead a Train-the-Trainer program for approximately 25 to 30 client employees, enabling them to effectively train others and support end users.
• Design and conduct end-user training classes for approximately 400 client employees, ensuring comprehensive understanding and capability in system usage.
• Create a professionally organized training manual that includes a clear outline, detailed step-by-step user guides with screenshots, and essential skills and processes required for system operation.
• Provide the Training Manual in both software (

  We are seeking an experienced Training Consultant to develop and deliver a comprehensive Training Program for the New York City Government Agency as part of their System implementation project. This role involves creating training materials, conducting Train-the-Trainer sessions, and delivering end-user training to ensure effective adoption and use of the new system.

  Key Responsibilities:

  • Develop a detailed training plan tailored to the needs of client, focusing on both trainers and end users of the System.
  • Establish and lead a Train-the-Trainer program for approximately 25 to 30 client employees, enabling them to effectively train others and support end users.
  • Design and conduct end-user training classes for approximately 400 client employees, ensuring comprehensive understanding and capability in system usage.
  • Create a professionally organized training manual that includes a clear outline, detailed step-by-step user guides with screenshots, and essential skills and processes required for system operation.
  • Provide the Training Manual in both software (PDF and PowerPoint) and hard copies to accommodate all learning preferences and requirements of approximately 400 client end users.
  • Manage the training schedule and ensure all sessions are delivered effectively and efficiently.
  • Evaluate the effectiveness of the training program and make adjustments as necessary to meet client goals and objectives.

  Required Skills:

  • 6+ years of relevant experience in training and development, particularly with technology-focused training programs.
  • Proven experience in developing and delivering training programs for large-scale system implementations.
  • Excellent organizational and project management skills to handle detailed training schedules and materials development.
  • Strong ability to communicate complex information clearly and effectively in both written and verbal formats.
  • Experience in creating detailed training manuals and user guides that include visual aids such as screenshots.
  • Capability to manage multiple training sessions and adapt teaching methods to a variety of audiences.
  • Professional demeanor with strong interpersonal skills to engage effectively with all levels of client employees.
  • Proficiency in Microsoft Office, particularly PowerPoint, and experience producing materials in PDF
  • Bachelor s degree in Education, Training, Information Technology, or a related field.
  • Previous experience working with Housing Authorities or Government Agencies is Highly Desirable.
  • This role will be in Hybrid mode and the consultant will be involved in onsite work at client facilities and may also need to manage virtual training sessions as required.
  If you are interested in getting more information about this opportunity, please contact Irina Rozenberg at your earliest convenience. At Ariel Partners, we solve the most difficult problems that inhibit technology from enabling our customers to achieve their goals. Our vision is to be recognized by our stakeholders as an elite provider of IT solutions, so when they have their biggest challenges, we are on their short list. We are looking for team members who share our values of: Integrity to do the right thing even when it hurts; Commitment to the long-term success and happiness of our customers, our people, and our partners; Courage to take on difficult challenges, accept new ideas, and accept incremental failure; and the constant pursuit of Excellence. Ariel Partners is an Equal Opportunity Employer in accordance with federal, state, and local laws.
  and hard copies to accommodate all learning preferences and requirements of approximately 400 client end users.
• Manage the training schedule and ensure all sessions are delivered effectively and efficiently.
• Evaluate the effectiveness of the training program and make adjustments as necessary to meet client goals and objectives.

Required Skills:

• 6+ years of relevant experience in training and development, particularly with technology-focused training programs.
• Proven experience in developing and delivering training programs for large-scale system implementations.
• Excellent organizational and project management skills to handle detailed training schedules and materials development.
• Strong ability to communicate complex information clearly and effectively in both written and verbal formats.
• Experience in creating detailed training manuals and user guides that include visual aids such as screenshots.
• Capability to manage multiple training sessions and adapt teaching methods to a variety of audiences.
• Professional demeanor with strong interpersonal skills to engage effectively with all levels of client employees.
• Proficiency in Microsoft Office, particularly PowerPoint, and experience producing materials in PDF
• Bachelor s degree in Education, Training, Information Technology, or a related field.
• Previous experience working with Housing Authorities or Government Agencies is Highly Desirable.
• This role will be in Hybrid mode and the consultant will be involved in onsite work at client facilities and may also need to manage virtual training sessions as required.

If you are interested in getting more information about this opportunity, please contact Irina Rozenberg at your earliest convenience. At Ariel Partners, we solve the most difficult problems that inhibit technology from enabling our customers to achieve their goals. Our vision is to be recognized by our stakeholders as an elite provider of IT solutions, so when they have their biggest challenges, we are on their short list. We are looking for team members who share our values of: Integrity to do the right thing even when it hurts; Commitment to the long-term success and happiness of our customers, our people, and our partners; Courage to take on difficult challenges, accept new ideas, and accept incremental failure; and the constant pursuit of Excellence. Ariel Partners is an Equal Opportunity Employer in accordance with federal, state, and local laws.

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