Remote Nurse Case Manager
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Job Title: Nurse Coach
Job Description
As a Nurse Coach, you will utilize clinical expertise to manage assigned Post-Acute Care patients’ transition from acute care setting to the home setting through telephonic outreach. You will provide education, coaching, and care coordination to accomplish the goals of the Post-Acute Care Program, which includes four different health plans. NOTE: This is a telehealth role; calls automatically answer the next caller in queue. Candidates will be on the phone for 4 hours of their 8-hour shift. The Post-Acute Care (PAC) Program is an end-to-end post-acute offering that manages up to 90-day episodes of care, beginning prior to the patient's discharge from the hospital, or for elective surgical cases, outreach begins prior to hospitalization. The program optimizes our home-based network, identifies the likely best site-of-care for the patient, manages length of stay (LOS) if a Skilled Nursing Facility (SNF) is appropriate, and reduces hospital readmissions. Our program coordinates all of the services required for a patient to transition to their home faster and safer, via our network of home health, durable medical equipment, and home infusion providers, all supported by our care coordination team.
Hard Skills
This is a Contract-to-Hire position with a duration of 12 Month(s).
Work Site
This is a fully remote position.
Work Environment
100% Work from Home - equipment will be provided Training is 4-6 weeks Mon-Fri 8am-5pm EST. No absences allowed during training. Post-training schedule: 5x8 hour shifts including Friday and Monday. Select one weekend day (Saturday or Sunday). Days off will be Tuesday, Wednesday, and/or Thursday. Shift start time is 8am EST (7am CST). 1 hour for lunch and breaks. No time off for the initial 90 days on-contract.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.
Job Description
As a Nurse Coach, you will utilize clinical expertise to manage assigned Post-Acute Care patients’ transition from acute care setting to the home setting through telephonic outreach. You will provide education, coaching, and care coordination to accomplish the goals of the Post-Acute Care Program, which includes four different health plans. NOTE: This is a telehealth role; calls automatically answer the next caller in queue. Candidates will be on the phone for 4 hours of their 8-hour shift. The Post-Acute Care (PAC) Program is an end-to-end post-acute offering that manages up to 90-day episodes of care, beginning prior to the patient's discharge from the hospital, or for elective surgical cases, outreach begins prior to hospitalization. The program optimizes our home-based network, identifies the likely best site-of-care for the patient, manages length of stay (LOS) if a Skilled Nursing Facility (SNF) is appropriate, and reduces hospital readmissions. Our program coordinates all of the services required for a patient to transition to their home faster and safer, via our network of home health, durable medical equipment, and home infusion providers, all supported by our care coordination team.
Hard Skills
- Compact RN license
- 5 full years of nursing experience (1-2 years of acute nursing experience required)
- Case management/triage experience
- Telehealth/remote work experience
- Ability to navigate through multiple systems/screens
- Strong communication skills
- Friendly and bright personality
- Comfortable working in a call center environment
- Ability to sit and work at a computer for 8 hours/day
This is a Contract-to-Hire position with a duration of 12 Month(s).
Work Site
This is a fully remote position.
Work Environment
100% Work from Home - equipment will be provided Training is 4-6 weeks Mon-Fri 8am-5pm EST. No absences allowed during training. Post-training schedule: 5x8 hour shifts including Friday and Monday. Select one weekend day (Saturday or Sunday). Days off will be Tuesday, Wednesday, and/or Thursday. Shift start time is 8am EST (7am CST). 1 hour for lunch and breaks. No time off for the initial 90 days on-contract.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.
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