HR Generalist

Job Summary

The HR Generalist is responsible for overseeing the day-to-day human resources operations within the organization, ensuring compliance with HR policies and procedures while providing a high level of support to employees and management. This role encompasses a broad range of HR functions, including recruitment, onboarding, employee relations, benefits administration, performance management, and compliance with federal, state, and local employment laws.

Education

Minimum Qualifications:

• Bachelor’s degree in HR, Organizational Development or 3-5 years of relevant experience
  
  

Certifications Or Licenses

• PHR, SHRM-CP or ability to achieve within one year of start date
  
  

Experience

• In-depth knowledge of federal, state and local employment laws (FMLA, ADA, EEO, etc.)
• Familiarity with HRIS systems (e.g., ADP, Workday, etc.) and their application in maintaining employee records and automating HR processes
• Proficient in full-cycle recruitment (sourcing, interviewing) and hiring (preboarding, onboarding)
• Strong organizational skills for managing multiple HR processes such as benefits administration, FMLA and payroll
• Strong verbal and written communication skills to collaborate with employees, leaders and external stakeholders
• Skilled in handling general employee relations matters providing guidance on company polices and procedures
• Skilled in project management, particularly in leading and contributing to HR process improvements
• Ability to work independently to resolve employee concerns by applying sound judgment
• Ability to guide leaders and employees through performance management processes
• Strong customer service orientation when providing employee support on HR matters like benefits, payroll and policy administration
  
  

Values And Competencies

We are deeply committed to upholding our core values of Integrity, Courage, Collaboration, Accountability, and Excellence. These values guide everything we do, from how we support our employees and partners to how we interact with our communities. Joining our team means embracing these values and contributing to a brighter future for children everywhere.

Functional Competencies

• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Communicates Effectively: Delivers messages in a clear, compelling and concise manner. Actively listens and checks for understanding.
• Customer Focus: Establishes and maintains effective employee and customer relationships. Always has the customer experience in mind.
• Drives Engagement: Creating an inclusive and safe climate where employees are motivated to do their best.
• Business Acumen: Interpreting and applying understanding of key business, compliance and financial indicators to inform and influence better business decisions.
  
  

Job-Specific Competencies

• Attracts Top Talent: Attracting and selecting the best talent to meet current and future organizational needs.
• Cultivates Innovation: Creating new and better ways for the organization to be successful and actively moves into implementation.
• Interpersonal Savvy: Proactively develops professional relationships with a wide variety of people.
• Plans and Aligns: Focuses on highest priorities and lays out an effective plan for achieving goals.
• Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
  
  

Core Duties

• HR Process Improvement and Automation: Lead initiatives to streamline HR processes by leveraging automated workflows within the HRIS. Identify areas for improvement, design efficient workflows, and implement changes to enhance operational efficiency. Train HR staff and employees on new systems or automated processes, ensuring smooth adoption and optimization of HR technology.
• Recruitment and Onboarding: Manage the full recruitment lifecycle, including sourcing, interviewing, and selecting candidates for open positions. Partner with hiring managers to identify staffing needs, create job postings, and attract diverse talent. Oversee preboarding and onboarding processes to ensure a seamless transition for new hires, including offer letters, background checks, and orientation programs. Continuously improve onboarding practices to enhance employee engagement and retention from day one.
• Benefits Administration: Oversee the administration of employee benefits programs, including health, dental, retirement, and wellness offerings. Serve as the primary point of contact for employees regarding benefits inquiries, manage open enrollment, and ensure accurate employee benefits data is maintained within the HRIS. Collaborate with vendors and ensure compliance with applicable regulations and company policies.
• FMLA and Leave Management: Manage all aspects of the Family and Medical Leave Act (FMLA) and other leave policies, ensuring compliance with federal and state laws. Provide guidance to managers and employees regarding leave eligibility, procedures, and documentation. Track, monitor and follow-up with employees regarding leave status, ensuring accurate and timely updates and communication with stakeholders. Maintain organized and compliant documentation.
  
  

Additional Duties And Responsibilities

• Assist leaders with the performance management process, including setting goals, conducting evaluations, and developing employee development plans. Provide guidance on handling underperformance and fostering continuous employee growth.
• Assist with salary adjustments, promotions, and merit increases based on performance and values alignment.
• Conduct regular audits of HR policies, procedures, and practices to ensure compliance with labor laws, industry standards, and company policies. Address any identified gaps and implement corrective measures.
• Support DEI initiatives by participating in diversity-focused hiring practices, promoting inclusive workplace policies, and helping to develop processes that foster a more equitable and inclusive work environment.
• Manage the offboarding process for departing employees, including conducting exit interviews, processing paperwork and ensuring the return of company assets. Gather feedback to identify trends and areas for organizational improvement.
• Collect, analyze and report on HR metrics such as turnover rates, headcount, time-to-fill, and employee satisfaction. Use data to identify trends and provide recommendations for improving HR processes and overall organizational performance.
• Assist in the creation, revision, and implementation of HR policies and procedures to ensure they are up to date with current law and best practices. Communicate new or updated policies to employees and ensure proper understanding and compliance.
  
  

Benefits Summary: Children’s Miracle Network Hospitals (CMN Hospitals) offers a comprehensive benefits package for full-time employees (and some part-time employees), which includes:

• Health Insurance: Medical, dental, and vision coverage.
• Retirement Plans: 403(b) with organizational contributions.
• Paid Time Off (PTO): Tiered by tenure.
• Family and Medical Leave: In compliance with FMLA and applicable state laws.
• Disability and Life Insurance: Short- and long-term disability coverage, and employer-paid life insurance.
• Additional Benefits: Employee assistance programs, wellness initiatives, and professional development opportunities.
  
  

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. CMN Hospitals.