Business Development Represent (MSP,US)

Join Xurrent, a dynamic and innovative company that is reshaping the landscape of IT Service Management (ITSM). At Xurrent, we believe in the power of transformation, not just in the solutions we provide to our clients, but also in the careers of our team members. As a leader in the industry, we are on a mission to attract the best talent, those who are driven by curiosity, innovation, and a passion for making a real impact. Our platform is revolutionizing the way organizations manage their service relationships, and we are looking for dedicated individuals who are ready to join us in this journey of transformation.

If you're eager to be part of a forward-thinking company that thrives on community, engaging work, and grit, Xurrent is the place for you. We don't just offer jobs; we offer transformative career experiences. Our culture is built on empowerment, and we provide the resources and support needed for our team members to excel, innovate, and drive change. Join us at Xurrent and be part of a team that is shaping the future of ITSM while propelling your own career to new heights.

Overview

Business Development Representatives (BDRs) at Xurrent, Inc. ("Xurrent") are the front line of our go-to-market strategy, playing a critical role in growing our footprint within the Managed Service Provider (MSP) ecosystem. Reporting to the Director of Sales - US, this BDR role focuses specifically on prospecting MSPs, requiring deep alignment with account executives, channel sales representatives, marketing, and our partner network. Responsibilities include a blend of inbound lead qualification and outbound outreach, using intelligent and consultative engagement strategies via email, phone, social media, and events. This role demands mastery of Xurrent's messaging and a strong understanding of the MSP industry, as well as the ability to generate high-quality opportunities and consistently meet or exceed quotas.

Responsibilities

• Consistently meet or exceed sales development targets for MSP accounts.
• Collaborate with account executives and channel sales representatives to execute MSP-specific territory plans.
• Build and maintain an in-depth understanding of MSP customer challenges, pain points, and buying behaviors.
• Become an expert in researching MSP accounts, gathering intelligence, and identifying decision-makers.
• Proactively search for new business opportunities within the MSP segment, with a creative approach to engagement.
• Build consultative relationships with MSP prospects, ensuring value-driven conversations that align with their service offerings.
• Maintain detailed MSP account intelligence, contact summaries, and activity records in Salesforce.
• Identify and refine best practices for engaging MSPs and improving lead generation playbooks.
• Represent Xurrent at MSP-related events, such as shows and conferences, driving traffic to our booth and round tables.
• Approach every day with a positive attitude and eagerness to grow professionally, particularly within the MSP ecosystem.
  
  

Statement of Equal Opportunity

Xurrent is an equal opportunity employer. We're committed to creating an inclusive environment for all our employees, where different backgrounds and perspectives are valued and encouraged - regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or on the basis of any protected group status under any applicable law.