Product Lead, NM MyTime

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

The Product Lead, reflects the mission, vision, and values of NM, adheres to the organization s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Northwestern Medicine Information Services drives innovative, high-value solutions to transform health care.

We are committed to supporting the relentless pursuit of better medicine by providing exceptional service to our patients and guests as well as internal clients across the organization. To ensure excellence, our team goes to extraordinary lengths to ensure that our systems work together seamlessly.

Northwestern Medicine understands that technology plays an integral role in shaping the future of health care. Information Services strategically supports the organization by:

• Leveraging AI, automation and rollout of advanced cyber controls that support digital transformation strategies
• Implementing advanced technologies in clinical and administrative areas
• Furthering development of the end user support model to help enhance modern infrastructure

Responsibilities:

• Develop and maintain a clear product vision and roadmap, aligning it with the overall business strategy.
• Defining and prioritizing product features and requirements based on stakeholder input.
• Collaborating with cross-functional teams, including application analysts, architects, developers, and analytics, to ensure successful product development and delivery.
• Creating and maintaining a product backlog, including user stories, acceptance criteria, and prioritization.
• Monitoring and analyzing healthcare trends, products, and customer feedback to identify opportunities for product enhancements.
• Participating in agile development processes, such as sprint planning, daily stand-ups, and retrospectives.
• Communicate and prioritize the product backlog, ensuring that the most valuable features to NM are delivered first.
• Ensuring the product meets quality standards and regulatory requirements.
• Collaborating with Information Service teams to ensure timely delivery and resource allocation.
• Continuously evaluating and optimizing the product based on user feedback and business goals.
• Act as a point of contact for product-related queries and provide guidance to stakeholders on using the information systems effectively.

Required:

• 5 years experience as a product owner or similar role in Information Technology.
• Scrum Product Owner certified or obtain certification within 6 months of hire date.

Preferred:

• Bachelor s degree in computer science, information systems, or a related field
• Strong knowledge of information systems, data management, and software development methodologies (e.g., Agile, Scrum).
• Excellent analytical and problem-solving skills to understand complex business requirements and translate them into actionable user stories.
• Ability to effectively prioritize and manage multiple projects and task concurrently.
• Strong communication and interpersonal skills to work effectively with cross-functional teams and stakeholders at all levels of the organization.
• Understanding of user experience research and design principles to ensure user-friendly and intuitive information systems.
• Familiarity with project management tools and software development lifecycles.

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.