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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Technical Support Specialist

Salary undisclosed

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LeadStack Inc. is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world.

Job Title: Technical Support Specialist

Location: Remote (EST hours) — Please note that this position requires a flexible schedule - the team works all days of the week (including weekends) from 9am-9pm et. The new team member will work 40 hours a week (weekdays from 1-9pm) and have overtime opportunities available over the weekend.

Duration: 4 months with the possibility of an extension

Pay Rate: $41.00/hr W2

Top skills

  • strong preference for candidates with past technical support
  • Familiarity with POS systems like Toast, Square, Upserve, Micros, Aloha, NCR, or Revel.
  • Familiarity with G-Suite, ZenDesk, Slack, Atlassian, Salesforce.
  • Bachelor’s degree in a technical field (e.g., information technology, computer science, computer engineering) or equivalent amount of work experience
  • Entrepreneur type of mindset

About the Role

We are looking for a new team member to join our Technical Support team, helping restaurants across the United States with our new, confidential product. This role is crucial as we aim to revolutionize the hospitality industry. The Technical Support team provides 365/12/7 coverage from 9am-9pm EST, and we need someone flexible to work mornings, nights, weekdays, and/or weekends. Shift times may change as the team expands.

You will primarily manage our ticket queue via email and text message, and provide phone or video support upon request or as needed. As a strategic problem solver, you will become a technical subject matter expert in all things related to our new product, serving as the first line of defense for all merchant support tickets. Your goal will be to ensure exceptional service experiences and best-in-class technical support when issues arise.

Responsibilities

  • Be an early part of a collaborative team that prides itself on world-class customer service and technical support for an innovative and industry-leading technology platform.
  • Work directly with a small, high-priority team and learn from world-class leaders, including our Co-Founder.
  • Investigate and resolve complex technical troubleshooting cases to diagnose and remediate failure points.
  • Help build a playbook for diagnosing and triaging emerging issues within a new product.
  • Address merchant issues with empathy and urgency, making every touchpoint a learning opportunity for success.
  • Develop deep expertise in our product, processes, systems, tools, and in diagnosing and resolving issues, especially in cases without set guidance or playbooks.

Qualifications

  • Bachelor's degree in a technical field (e.g., information technology, computer science, computer engineering) or equivalent work experience.
  • Deep understanding of computer hardware (including ethernet cabling/network administration) and software.
  • 4 years of work experience in a related technical support role (e.g., IT, networking administration, technical support).
  • Background working at technical startups or with emerging technology.
  • Natural problem solver, willing to triage problems without pre-defined solutions.

Nice to Have:

Background working at technical startups or with emerging technology

know more about current opportunities at LeadStack , please visit us on https://leadstackinc.com/careers/

Should you have any questions, feel free to call me on (513) 318-4502 or send an email on [email protected]

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