Systems Engineer

About the Role

The Systems Engineer is responsible for managing the reliability, functionality and security of server hardware (physical and virtual), server and workstation OS maintenance and deployment, systems access controls, and corporate IT services

Position Responsibilities

Providing administrative support for all Windows and Linux-based servers and as needed.

Provide second level support to internal IT groups including technicians and Applications teams

Work with other Technicians, Administrators and Engineers to support the users at all sites.

Proactively pursue customer service issues and resolve them expediently

Support of system snapshot and systems/applications/data backup infrastructure

Create/Manage user accounts, groups and Active Directory items.

Manage Server and Network Profiles in UCS

Fiber Channel Zoning, SAN configuration, LUN mapping

SCCM and WSUS

Maintaining web site security and updates

Develops and implements policies and procedures related to systems acquisition, use, patching, support, and backup

Establishes and maintains system users and permissions, user environment (including systems deployment), and file directories

Develops and communicates standards for use and operations

Researches and evaluates new technologies

Develops and implements disaster recovery procedures

Conducts analyses and generates reports on systems state

Ability to delegate and make progress on multiple assignments under time constraints

Manages the work of external resources who are brought to Ocean Casino Resort Atlantic City to supplement staff including web development resources

Reports task and milestone progress to the IT Project Manager assigned

Requirements

Exposure to casino related environmental factors including but not limited to second hand smoke, excessive noise and kitchen environments

Exposure to stressful situations related to servicing clients in a high pressure and fast paced environment

Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours

Exceptional proficiency in Active Directory and Windows Systems Management/Deployment including Group Policy and SCCM experience

Exceptional proficiency in PowerShell scripting including PSRemote for local and cloud resources

Exceptional proficiency in SCCM management including unattended install scripting/packaging

Very strong understanding of the TCP/IP network stack and general computer hardware, Windows operating systems and software needed to support other IT teams

Five plus years related experience administrating and managing VMWare, Nutanix and HyperV virtualization platforms

Experience with Cisco UCS infrastructure management

Experience with storage technologies including EMC SAN; NetApp and Cisco HyperFlex converged storage

CommVault backup solution skills

Hands-on experience with configuration, setup, and troubleshooting of Windows and Linux servers

Azure Active Directory and Office 365 experience

Experience with centrally-managed server and endpoint antivirus

Microsoft, Cisco and/or VMWare certifications are preferred but not required.

Casino, Hospitality and Financial application experience preferred

Excellent analytical, problem-solving, critical thinking and decision-making skills

Well-developed interpersonal skills

Ability to complete casino employee registration with the New Jersey Casino Control Commission or New Jersey Division of Gaming Enforcement, as applicable, and abide by the requirements imposed by New Jersey Casino Control Act and regulations.

Benefits

• Free meal on shift
• Training & Development
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k,)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Free Parking