Training and Development Specialist

Description:

Description: Learning Technology Specialist

Company is looking for a Learning Technology Specialist to support Learning inside the R&D organization. This role is located remotely.

IM R&D Learning works in conjunction with IM R&D (IM RD) Business Unit Leaders, HR Partners, and the Learning team (LEARN) to build learning processes, systems and programs that enable personalized development R&D colleagues in Innovative Medicine. The IM RD Learning Technology Specialist is a key contributor to the IM R&D Learning team. In this role, you will manage the Innovation and R&D learning content portfolio and design and deliver holistic learning solutions, combining education, experiences, and exposure to support specialized and targeted employee development at scale. You are a recognized learning technology SME who is a certified administrator delivering tactical execution across multiple learning technologies. You will provide administration and delivery expertise across the Learn ecosystem. This role will be responsible for starting up the learning ecosystem inside IM R&D learning and development, its solutions, and operations.

Key Responsibilities:

Learning Technology Systems SME (60% of time in role)

• Create and manage IM R&D platform-specific deliverables such as: learning channels, journeys, pathways, smart cards, curricula, learning objects, knowledge checks, videos, surveys, newsletters, program management structures, and artifacts associated with various learning technologies.

• Lead and manage IM RD engagements with multiple learning/support technologies including: EdCast LXP, SUMMIT (Cornerstone on Demand) LMS, Xyleme LCMS, Articulate Storyline and Rise, NovoEd, Axonify, SharePoint, MS Teams, MS Forms, MS Stream, Learning Mailbox.

• Create and manage system administration for leaner groups and configuring audience permissions.

• Troubleshoot learner issues and respond to AskGS tickets across all platforms.

• Design seamless learning experiences across multiple platforms, including connecting and linking internal, external, and 3rd party learning content.

• Create and manage data collection surveys such as user input, feedback, and satisfaction surveys.

• Create and publish learning metrics and platform reports using existing systems (e.g., Visier, Tableau), and developing metrics for key performance indicators that need to be tracked.

Learning Program and Project Administration (40% of time in role)

• Establish and manage IM RD learning standards and system governance policies to optimize learning operations performance.

• Lead and/or support learning projects through full project lifecycle, including creation of new learning programs and migration of existing programs to the J&J Learn ecosystem.

• Create interactive and engaging learning experiences including e-learning, virtual, and live events.

• Manage the IM R&D learning content portfolio, including skills mapping.

• Lead and execute content updates to meet learning standards.

• Support development of engaging campaigns to bring learning to life for Innovation and R&D associates.

• Collaborate with key stakeholders across R&D and Enterprise.

• Establish ongoing channels for marketing and communications of learning offerings.

Qualifications

Education:

• A minimum of a Bachelor’s degree, preferably in Learning and Development, Communications, Education/Adult Education, Psychology, User Interface/UserExperience (UI/UX), or another relevant field is required. Candidates with advanced degrees in Instructional Design, Educational Technology or a related discipline will be preferred.

Experience and Skills:

Required:

• A minimum of 3 years relevant experience doing learning architecture, design, or development inside learning technologies.

• A minimum of 1 year administrator-level experience in both Xyleme and EdCast.

• Demonstrated experienced using Adult Learning and Instructional Design principles to build learning solutions.

• Demonstrated customer- and learner-centric thinking approach.

• Expertise with an array of learning modalities and solutions (eLearning, face-to-face, VILT, video, etc.).

• Skilled in project management, with the ability to manage projects from their inception to a conclusion, including scoping, project planning, task assignment and tracking against project plan, assessing risks, and project reporting.

• Skilled communicator (both written and verbal).

• Demonstrates innovation and continuous improvement mindset.

Preferred:

• Experience using analytics to improve learner engagement is strongly preferred.

• Strong analytical and critical thinking skills with thorough attention to detail.

• Showing initiative to contribute to issue resolution in a fast-paced, changing global environment.

• Experience working remotely with global teams.

• Skilled in Microsoft SharePoint website administration.

• Skilled in multimedia development: video/audio production, graphic design.

• Experience with website design (HTML, CSS, SCSS), graphic design, video technology and editing.