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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Genesys IVR/ACD/Routing Engineer (Local & Onsite)

Salary undisclosed

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Dice
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Simplified

Role: Genesys IVR/ACD/Routing Engineer

Location: Alpharetta, GA / 3 days in a week (Local & Onsite)

Duration Options: Contract, FTE.

Job Description

Overview: The Client seeking a Genesys IVR/ACD/Routing Engineer candidate for working in one of our partner clients - A top ten global financial investment firm.

  • Design, implement, and help maintain Genesys Cloud CX solution, focusing on integration and deployment in a cloud environment.
  • Configure and manage IVR (Interactive Voice Response) and ACD (Automatic Call Distribution) Required.
  • Experience working with, building and reviewing interactive flows using Genesys "Designer" Required.
  • Experience with legacy Genesys (Engage) and migrating call and routing flows from Engage to Cloud CX is a desired plus!
  • Experience with Genesys WFM/WFO to optimize contact center operations - is a plus.
  • Accustomed to collaborating with cross-functional teams, including IT, Operations Call Centers, management, and external vendors to ensure seamless functionality and scalability of the Genesys contact center system.
  • Experience with Conversational & Generative AI is not required but considered a plus.
  • Must have excellent communication and documentation, skills.
  • Adept at using visual diagram tools (i.e. Visio, LucidChart, etc.)
Experience working with financial / banking / investment firms is a plus
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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